Corporate Receptionist

**Job Overview**:

- Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company including Signature Front of House, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices including Network Rail. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.

As a member of the Front of House team, our clients, guests and team expect an individual whose appearance and demeanour reflect the high standards of Signature.

Attitude should be one of confidence and professionalism, whilst recognising that guest satisfaction through team member services and performance is what is required to create an authentic experience.

To ensure all guests are received in a #Be Authentic manner and our culture and values are presented every day. To make sure the front of house is efficiently managed to the standards of which Network Rail expect. This role is diverse between front of house and administrate tasks; this will require you to be proactive and efficient in your delivery to create a smooth daily operation.

Corporate receptionist office location in Birmingham

We are looking for professional and smart individual to join our mite team in partnership with network rail
Do you love providing excellent customer service? Thrive in a fast paced and professional environment? putting customer and clients at the front of all you do?

Birmingham
Monday - Friday 0800-1300

**Main Duties**Day to day duties will include:

- To sign in visitors, issuing the health and safety brief, answering and solving telephone queries and booking meeting rooms for our clients if required
- Effective management of administrative tasks such as, but not restricted to; monthly visitor figures, no show report, stock take of audio-visual equipment, producing the Signature Network Rail newsletter, internal auditing and staff passes report.
- Managing the Condeco account, troubleshooting, solution finding and delivering support on launch of Condeco in new sites, if applicable
- Elements of travel to relieve other sites if needed (Full licence holders would be preferred but not essential).
- Reviewing the security check list ensuring all faults have been corrected or logged to maintenance.
- Ensuring all Network Rail Signature health and safety posters and leaflets are up to date and relevant.
- Being the representative on behalf of the team for the engagement team.
- Maintain up to date health and safety folders, with direction from the regional front of house manager.
- Along with reception duties, you will assist with additional tasks such as:

- Dealing with planned and reactive works as and when required.
- Presenting weekly building inductions, ensuring new starters are made welcome and are aware of the safety and security standards expected.

If this sounds like you, then we want to hear from you

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

**Since 1987, Mitie's 72,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.**

**Join our Mitie Team.**

**_ Together our diversity makes us stronger._