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Housekeeping Floor Supervisor

2 weeks ago

Liverpool, United Kingdom Hope Street Hotel and The London Carriage Works Full time

**We are looking for Housekeeping Supervisor to join our team.**

Situated in the thriving Georgian quarter of Liverpool, we are a privately owned, award winning hotel with a 2 AA Rosette restaurant, The London Carriage Works. A recent expansion has taken the hotel to 149 bedrooms and suites (Best UK City Hotel - the Sunday Times 2020) extensive luxury spa, and eight first-class private dining, conference and events spaces including a cinema.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of impeccable service. A passion for customer service is essential to ensure that every guest and visitor receives a personal service that is consistent and in line with Hope Street Hotel's standards.

**Main duties & responsibilities**

Main responsibilities of the role include but are not limited to:

- Ensuring that the highest standards of cleanliness and hygiene are delivered throughout the hotel at all times including carrying out daily room checks
- Working alongside the team and cleaning bedrooms, public areas
- Managing all linen stock, checking and recording deliveries and collections, sorting defects and returns and ensuring that adequate stock levels of all linen products are maintained at all times
- Managing all stocks of cleaning materials and ensuring that items are reordered regularly in line with par levels
- Ensuring that all equipment is well maintained and serviceable
- Maintaining high company standards
- Report any maintenance faults and deal with lost property assisting with guest's queries as required
- Be a team player and have a team spirit mentality.
- To make sure that Company Policy, H&S and Departmental Objectives are followed and utilize at all times line with Hope Street Hotel's standards
- Assist in training & development of Colleagues as required

**Job Type**: Permanent

**Salary**: £11.50 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Store discount

Schedule:

- Weekend availability

**Experience**:

- housekeeping: 1 year (required)

Work Location: In person