Systems Support Executive

2 weeks ago

Cambridge, United Kingdom The Royal Society of Chemistry Full time

Overview:
The Royal Society of Chemistry (RSC) has a fantastic opportunity for a Systems Support Executive to join us on a permanent full-time (35-hour week) basis.

**About the RSC**:
The Royal Society of Chemistry is a not-for-profit organisation whose mission is to advance chemical sciences. As a not-for-profit publisher, we reinvest surplus funds back into the global scientific community, supporting our purpose to help the chemical science community make the world a better place.

The RSC strives to continuously innovate its product and services to adapt to market and customer needs, maintain relevancy and diversify revenues from print journals. This requires a market-led and ‘outside-in’ thinking approach to product and service innovation.

**The role**

As a Systems Support Executive, Journals you will work closely with colleagues in Publishing and Technology to maintain and develop our journals peer review and production systems. You will be providing technical support and advice while also working with agile product teams to develop our publishing provision and help drive our Digital Transformation strategy.

We are looking for an individual who is comfortable identifying and resolving problems while engaging with internal and external stakeholders, both on a one-to-one basis as well as presenting in workshops or showcases.

You would be comfortable context switching between a number of different systems and projects and enjoy a high level of variety in your working day. We do not require specific technical training, but you should demonstrate the ability to learn new skills and processes quickly.

**What we are looking for**:

- A good honours degree (preferably in Science)
- Proactive approach to problem solving
- Good communication skills in interacting with internal and external contacts and experience of communicating with technical and non-technical audiences
- Good organisational and time-management skills are required together with the ability to work under pressure, prioritise and to meet deadlines
- Ability to manage and switch between multiple tasks and responsibilities
- Good attention to detail
- Proven ability to work well as a team

As an organisation we are embracing hybrid working, and homeworking/remote working in the UK could be considered for this role. Applicants should be aware that there is an expectation that employees will attend the office as needed for their role
_._

A full job description is available here.

Visit our Work For Us website to learn more about us, our benefits and Equal Opportunities Statement and Inclusive Culture Pledge.

INDMP

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