Enquiry Referral/support Services Officer

5 days ago

Bury, United Kingdom Bury Council Full time

**Team: Mental Health Services**

About the role

The Bury Mental Health Service is a multi-disciplinary service made up of managers, community mental health nurses, mental health social workers (some qualified as AMHPs), occupational therapists, community support workers, admin support, secondary care psychological therapies and Consultant Psychiatrists who work with the team.

As an Enquiry Referral Officer, you will be acting as the first point of contact for members of the public and other professionals making both general enquiries and referrals to the Mental Health Team. To undertake all related admin, data inputting and word processing duties including minute taking for the team.

You will have experience providing administrative support in a busy environment, excellent interpersonal skills and the ability to process information accurately when working under pressure.

This role is based at Humphrey House, Angouleme Way, Bury, BL9 0EQ. (Please note the team are moving to 3 Knowsley Place, Bury, BL9 0EJ approx May 2025).

Normal hours of work are 37 hours per week. Working during the Mental Health Service office hours 9am to 5pm.

**About Bury**

As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way

**Benefits of working for Bury Council**
To hear about the benefits for working with Bury Council, please visit A good employer | greater jobs
We support employees to work with agility, where appropriate for the post and service requirements.
We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.

**Next steps**

For an informal chat regarding the role please contact Jayne Rishton on 0161 253 7997
Interviews will be held week commencing 28th October 2024

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