Administrator - Healthcare

**About Psicon**

Psicon is a specialist neurodevelopmental service providing autism and ADHD assessments - both privately and working collaboratively with various NHS trusts. We are an independent organisation, but most of our work is for the NHS, whom we are proud to support.

Psicon is committed to offering the best psychological support and healthcare available. We take an innovative approach to the delivery of our services and ensure that they are of the highest standards in the industry.

**About the Roles**

Due to service growth, we are currently recruiting for three **full-time** administrator roles to support our NHS and private service.

For all roles, core responsibilities include:

- Adhere to all company policies and procedures.
- Abide by the company’s confidentiality policy and the confidentiality agreement.
- Maintain awareness and comply with policies and procedures relating to Health and Safety.
- Act in accordance with and promote the company’s core values (commitment, trust, integrity and kindness).
- Promote a positive approach to equality, diversity and treat others with dignity and respect.
- Demonstrate awareness of safeguarding and be aware of the company’s policy and procedure relating to raising safeguarding concerns.
- Develop and maintain positive relationships with colleagues, ensuring approachability, and open and honest conduct.

**Role 1: Administrator (Reports, Assessment Service)**

As part of our reports team you will be responsible for completing all administration tasks involved from the point a patient/client has had a diagnostic (autism or ADHD) assessment to discharge from the service. The main tasks include: formatting and proof-reading a set number of clinic letters/diagnostic reports each day (checking for spelling and grammar, and formatting in line with brand guidelines), sending reports to clients/families/GPs/other professionals, and processing onwards referrals.

**Role 2: Administrator (ADHD Team)**

**Role 3: Administrator (Client Engagement Team)**

**Working at Psicon**

We value our employees as an integral part of our service delivery and believe in recruiting and investing in the best employees. We pride ourselves in providing our employees with the opportunities and resources to achieve their potential. We are keen to provide a vibrant, fun yet challenging working environment for our team who share in our core values of trust, integrity, commitment and kindness and work collaboratively to achieve our company goals of;
- The best possible customer service
- The most efficient and effective clinical work
- A thriving and engaged workforce
- A truly inclusive organisation.

Benefits include:

- Enhanced annual leave of 32 days a year (inclusive of bank holidays).
- Flexible annual leave scheme providing the ability to buy or sell back additional days.
- Pension scheme (with the option of enhancing via salary sacrifice).
- Cycle to work scheme.
- Birthday lie in.
- Funded social events.
- Staff well-being bursary scheme.

Psicon is committed to adhering to the Equality Act (2010) and provides equal opportunities to all applicants, staff and clients.

**Salary**: £21,225.00-£24,500.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Application question(s):

- In a few sentences, please let us know why you're interested in this role

**Experience**:

- Customer service: 1 year (preferred)
- Administrative: 1 year (preferred)

Work Location: In person