Housekeeping Team Member
6 days ago
Would you like to join the team at the Titanic Hotel Belfast and continue to build and grow your career?
At Titanic Hotel Belfast, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.
Titanic Hotel Belfast opened its doors for business in September 2017. This luxury 119 bedroom hotel was created in the former headquarters of Harland & Wolff, builders of Titanic, and provides the perfect destination for anyone travelling to Titanic Quarter on business or for pleasure. The Harland & Wolff Drawing Offices, the earliest parts of these historic buildings, date from the 1880s and over the following 100 years played an important part in the design of many of the world’s most famous ocean liners, the creation of the ‘floating hotel’ and influenced the design of many of today’s cruise ships. Belfast is the birthplace of Titanic and this heritage hotel is a sister to our award-winning Titanic Hotel Liverpool. The hotel has been restored and operated by Harcourt Developments; an international property development company with over 50 years experience restoring and renovating listed heritage buildings.
**Key responsibilities**:
- To clean to standard allocated departure and occupied rooms as per rota.
- To, in accordance with your Supervisor, prepare and maintain a spring cleaning/special cleaning programme.
- To be responsible for the tidiness of your trolley at all times.
- To report to your Manager/Supervisor any maintenance faults as quickly as possible.
- To deal with any guests’ requests as promptly as possible.
- To report all lost and found property to the Housekeeping Office immediately.
- To be responsible for Section keys whilst in your care.
- After completing allocated rooms section, corridor to be vacuumed and pictures dusted.
- In accordance with your Supervisor the Job of the Day to be adhered to.
- To develop and maintain good working relationships with all departments in the hotel.
- To attend all relevant training as and when required.
- To show willingness to take on additional responsibilities when necessary.
- Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display
- To have a thorough knowledge of and adherence to the law with regard to the following company regulations:
- Fire regulations and procedures
- Health and safety regulations
- First aid procedures
- To ensure that you comply with the company dress code at all times.
- To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of your Supervisor/Line Manager.
**Essential Criteria**:
- Previous experience of carrying out housekeeping duties.
- Ability to act on own initiative.
- Attention to detail.
Experience of working in 4/5 start hotel would be an advantage.
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