Medical Receptionist
4 days ago
**Job Summary**
**Responsibilities**
Answering the telephone and call navigation to appropriate clinicians and team members.
Monitoring Econsult Downloads via the smartinbox software and monitoring of the general enquiries mailbox, working alongside the Triage GP. Data inputting.
Repeat Prescription requests and online prescriptions.
Monitoring and actioning Test Results from the shared services portal
Scanning of records
photocopying and registrations.
greeting and dealing with patients on the front desk
Dealing with patient queries, including GP and other health professional queries.
Booking of appointments.
General duties located in different areas of the practice and providing admin support with the winter vaccination programmes.
Working within own professional boundaries.
Being part of a very close team who support each other.
Must be flexible at short notice to cover sickness and holiday leave.
**Requirements**:
- Previous experience in an administrative or office role is desirable as full training will be given.
- Proficient in using office software such as Microsoft Office Suite
- Excellent communication, interpersonal skills and team player.
- Ability to multitask and work efficiently in a fast-paced environment
- Knowledge of medical terminology is advantageous but not mandatory as full training will be given.
**Job Type**: Part-time
Pay: £11.44 per hour
Expected hours: 32 per week
Application question(s):
- Do you have experience of working as a team
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative: 1 year (preferred)
**Language**:
- Welsh (preferred)
Work Location: In person
Application deadline: 04/10/2024
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