Administration Assistant/receptionist

With long standing foundations, Williams Denton is a leading supplier of accountancy and tax support solutions in North Wales. Focused on providing a first-class service to companies and personal clients, the professional and proactive team of over 35 staff, working from two North Wales based offices, have gained the business an enviable reputation, with a well-established and ever-growing client base.

Due to continued growth, the firm has a superb opportunity available for an Administration Assistant/Receptionist to join the expanding team.

**The Role**

As an ambitious and driven Administration Assistant/Receptionist, you’ll be providing outstanding levels of service to a diverse portfolio of clients in our busy office in Bangor.

Your duties will include, although will not be limited to:

- Answering incoming telephone calls, transferring to colleagues, taking detailed messages, and arranging appointments
- Ensuring queries are dealt with efficiently and effectively, in a professional manner
- Providing administrative support to the team, including typing, preparing documentation, inputting data, and maintaining client records
- Supporting credit control, maintaining direct debit system, sending statements, and calling clients
- Greeting visitors onsite and providing refreshments
- Monitoring office stationery, and ordering supplies when necessary
- Undertaking other general administrative tasks, such as document scanning and electronic filing, printing documents, post franking, etc.

**Our Requirements**

To be considered for this Administration Assistant/Receptionist role, you must:

- be approachable and friendly, with an ability to deal with sensitive information in a confidential and professional manner
- have a high level of attention to detail, with accurate and timely data entry and typing skills
- have excellent written and verbal communication skills
- be pro-active and organised, with the ability to effectively prioritise tasks
- have solid IT literacy, with a working knowledge of Microsoft 365
- understand the importance of providing outstanding levels of customer service, and be willing to go above and beyond to deliver

Although not essential, proven experience within a similar in a busy office environment would be advantageous for this role, as would the ability to communicate in Welsh.

**What you would get**

You’ll be joining a successful, well established, company where your efforts and results as a Administration Assistant/Receptionist will be recognised and rewarded.

You’ll also benefit from:

- A permanent contract, typically working 37 hours a week Monday to Friday 9am to 5pm. Flexibility will be required to meet business and client needs
- Starting salary in the region of £19,000 to £21,000, with level dependent on experience
- Monthly company performance-based bonus
- Private medical cover
- Employer contributory company pension scheme (no employee contributions required, therefore, increasing your net pay)
- 30 days annual leave (including bank holidays), rising with length of service after 5 years to a maximum of 35 days (including bank holidays)
- Generous staff socials

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£21,000.00 per year

Additional pay:

- Bonus scheme

**Benefits**:

- Company pension
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bangor, LL57 4FE: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administration/Reception: 1 year (preferred)