Nightshift Call Handler
1 week ago
**Nightshift Call Handler**
**Newcastle - HYBRID WORKING**
**Full Time**
**£10.90 per hour + shift allowance**
**Up to 9 month contract**:
- Our client is a large facilities management company looking for a Nightshift Call Handler to assist on a fast paced contract._
Day to day duties can include:
- Handling inbound and outbound calls
- Logging jobs and allocating work to engineers
- Prioritising work as appropriate and efficiently
- Cross check all assignments
- Chase up outstanding reports from engineers & clients etc
- Working towards SLAs
- Running reports
- Manage the completion process once works are carried out
- Ensure compliance and procedures are followed as directed
- Other ad hoc administrative duties as required
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