Customer Service Representative

2 weeks ago


Kings Hill, United Kingdom Clearwater People Solutions Ltd Full time

Our client is currently recruiting for a Customer Service Representative to join their award winning team. You will be responsible for delivering efficient and effective customer service to both new and existing customers. This will be a phone based roleso excellent communication and customer service skills are required.

**Key responsibilities for the Customer Service Representative**
- Deliver efficient and effective customer service to new and existing customers
- Responding to any customer enquiries
- Ensure a high customer service in a timely and effective manner
- 1st point of contact for customers
- Promote products and services

**Key Experience for the Customer Service Representative**
- Recent experience of working in a Customer Service role, handling customer calls and correspondence and working to deadlines.
- Confident with taking ownership and have a flexible approach to change.
- Systems training will be given, but previous experience using computer systems effectively is essential.
- Ability to act professionally under pressure and maintain accuracy

**Company Benefits**
- 30 days holiday plus bank holidays
- Excellent on-going training programme
- Excellent pension scheme
- Private Health care cover
- Life assurance
- On-going learning and development
- Annual flu vaccination
- Employee Assistance programme to support your health and wellbeing
- Volunteering day



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