Team Manager

2 days ago


Kings Hill, United Kingdom PDR Solutions Full time

**Are you an experienced Team Leader or Manager looking for your next role?**

**Do you have a proven background of motivating and mentoring a team to deliver a positive customer experience and exceed targets?**

**Would you like to work for an organisation that are people centred and driven by innovation?**

If so then we would like to hear from you.

Our client, a unique professional services organisation are looking for an experienced **Team Manager** to join their Corporate Client Relationship team.

As a **Team Manager** you will be responsible for leading, motivating and developing a team of 10 Customer Service Representatives. Working within this multi-channel team your key responsibilities will include:

- Management of the teams resources and daily workflow.
- Leading and motivating the team, managing performance with regular 1-2-1’s.
- Creating an environment of continuous improvement and working with the team to deliver customer excellence.
- Developing positive working relationships with key stakeholders.

Previous Team Management is essential, as is a background working in a multi-functional team environment. You will also need:

- Strong Workflow management skills
- A confident, positive communication style.
- A solution driven, proactive approach to all tasks.

Core working hours are Monday-Friday, 9am-5pm and our client offer a hybrid working environment allowing you to spend part of your time working from home.

In return for your expertise **our clients offer** newly refurbished offices, free on site parking, a generous pension, private healthcare and 30 days holiday + Bank Holidays.

If you are driven, flexible, organised and thrive on delivering exceptional customer service then this is the role for you


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