Receptionist - Urgent Treatment Centre

1 week ago

Camberley, United Kingdom North Hampshire Urgent Care Full time

**Job Title**: Urgent Treatment Centre (UTC) Receptionist Responsible to: SDC Operations Manager Accountable to: General Manager Role Summary The post-holder will provide an efficient reception and administrative service. The post-holder is expected to work independently using their own initiative and seeking advice when appropriate. This role is an integral part of the multi-disciplinary team. Main duties and responsibilities To greet patients at the UTC in a professional and courteous manner, maintaining excellent customer care skills.
The post holder will also be responsible for making sure that the appointment book on both EPIC and Adastra accurately reflects the waiting times and volumes within the department. Adhere to procedures for opening up and closing down the UTC. To ensure Frimley UTC rooms are accessible and resourced appropriately every morning, e.g. ensuring FP10s are stocked within printers, rooms are unlocked and appropriate for consultations to start at 08:00 am every morning.
Replenish supplies of any items as necessary and ensure that all property belonging to NHUC is looked after safely and securely. To wear uniform clothing provided, which should be kept clean and tidy. The post holder will work as part of a multidisciplinary team (MDT), supporting clinical and operational staff with various administrative tasks. This role will involve direct communication with GPs and clinicians, as well as collaboration with the A&E admin team to perform daily duties and ensure a seamless patient journey.
Specifically, the receptionist is essential for overseeing both 111 patients and walk-in patients in the UTC. To inform clinicians of any deteriorating patients in the waiting room. Communication To demonstrate politeness, courtesy, respect and sensitivity in dealing with patients, visitors/relatives and colleagues. To adapt communication skills to meet the needs of patients who may have barriers to understanding, e.g.
language To work cohesively with all team members to ensure that the very best services to patients are provided at all times. Ensure the patients in the waiting room are kept informed of any potential delays and that the waiting room is kept tidy. Deal with general enquiries both by telephone and in person, from other medical professionals and patients. General NHUC believes that everyone plays a role in enhancing the quality of care provided to our patients.
As an employee, you are expected to actively support the clinical governance agenda by participating in activities that improve quality, such as managing risks through reporting incidents and near misses. Adhere to NHUC policies, guidelines, and procedures. Maintaining your continued professional development Education and Training/Self-Development. To identify own training and development needs and undertake appropriate training/ education as required To be flexible in roles undertaken according to the business needs To attend all statutory and mandatory training as and when required.
Assisting the management team in relation in training new starters. Ensuring the UTC meet the standards as laid out in our infection control policy. To attend various meetings in relation to the role. Any other reasonable duties as required NHUC believe in developing the skills of our workforce in order to meet future aspiration this includes providing funding for internal and external training courses where appropriate.

  • Health Care Assistant

    1 week ago

    Camberley, United Kingdom North Hampshire Urgent Care Full time

    To assist multidisciplinary clinical staff with the delivery of high quality care to individual patients and to be accountable for your own actions and decisions whilst working at all times under the supervision of a registered clinician. Main Responsibilities Receiving all visitors of the Urgent Care Centre, directing them as appropriate. Supporting the...

  • Dental Receptionist

    2 weeks ago

    Camberley, United Kingdom Blackwater Dental Surgery & Implant Centre Full time

    **Blackwater Dental Surgery & Implant Centre** is a private dental facility located in the picturesque town Blackwater, Camberley. An exciting opportunity has arisen for a full time receptionist, 5-6 days to join our team and work in our long established family friendly Private dental practice. The practice has 3 surgeries with 4 part-time dentists...

  • Service Centre Apprentice

    6 days ago

    Camberley, United Kingdom Alfa Laval Full time

    Alfa Laval UK&I are looking for 2 Apprentices for our Service Centre in Camberley At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great...

  • Dental Nurse/Receptionist

    2 weeks ago

    Camberley GU RB, United Kingdom Reading Sedation Clinic Full time £28,000 - £36,000 per year

    Perfect Smile Camberley is a successful and professional dental clinic providing NHS and private services. We are looking for a Dental Nurse/Receptionist to join a friendly and passionate team. The ideal candidate will be able to provide high quality customer service and support to the practice.Working hours:Monday 08:00 - 17:00Tuesday 08:00 - 17:00Wednesday...

  • Service Centre Planning Administrator

    2 weeks ago

    Camberley, United Kingdom Alfa Laval Full time

    Alfa Laval UK &I are looking for a Service Centre Planning Administrator At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And...

  • Receptionist

    6 days ago

    Camberley, United Kingdom EMCOR UK Full time

    **Duties/Responsibilities**: **Job Purpose**: *** To provide a professional and dedicated reception service to XXX **Principal Accountabilities**: - Answering the switchboard in an efficient and professional manner, within a target of 5 rings- Callers are to be announced when put through the relevant extension, with messages to be taken if the call cannot...

  • Receptionist

    2 days ago

    Camberley, United Kingdom CornerstoneHealthcare Full time

    **About The Role**: Cornerstone Healthcare is looking for a passionate** Bank Healthcare Assistant** to join our award-winning team at **Marula Lodge**. We care to **42 residents** across **four units**, supporting those with varying complex care. Our person-centred approach focuses on each individual’s unique challenges, not just their diagnosis. We're...

  • Advanced Clinical Practitioner Fixed Term

    1 week ago

    Camberley, United Kingdom NHS Full time

    Advanced Clinical Practitioner Fixed TermThis role is an exciting opportunity for an experienced Advanced Clinical Practitioner (ACP) with existing prescribing skills to join our Primary Care Network (PCN). You will support our local GP Practices with the provision of additional patient access on Saturdays and weekday evenings, working from a rotating site...

  • Slovak Interpreter Job in Camberley

    1 day ago

    Camberley, United Kingdom Absolute Interpreting and Translations Ltd Full time

    Description : We are a leading Interpreting and Translation Company in the UK providing face to face and remote interpreting services for Hospitals, Councils, Insurance Companies and other public and private sector organisations. We are urgently seeking to fill our Slovak Interpreter Jobs in Farnborough and surrounding areas. REQUIREMENTS Professional,...

  • Recruitment Executive Pt

    2 weeks ago

    Camberley, United Kingdom Red Hot Careers Full time

    Recruitment Executive - Part time (25 hours) Remote working role, with potential to grow into full time. Redcurrant provide high quality temp and perm staff to salons and spas across the UK and are now seeking a new recruitment executive to join our team to assist with growing the brand. Quality and reliability are key characteristics that are at the heart...