Customer Account Manager

1 day ago


Bishops Cleeve, United Kingdom Kingscroft Professional Resources Full time

Are you an Project Administrator or Customer Account Manager with experience of manufacturing or engineering looking for a new role? Are you confident in working with external customers and internal teams? Are well organised and proactive in progressingcustomer requirements from initial order through manufacturing and to dispatch?
The role will include:

- Supporting customers as the focal point for all product and progress queries on placed orders
- Reviewing customer orders from sales and processing through to production planning
- Contract review customer orders, including processing for shipment. Ensure customer requirements are fulfilled.
- Become a product and process specialist so you can provide general information against customer queries
- Manage customers who become inactive and link with sales to reactivate accounts
- Understand and comply with the sales system, process, and maintenance of the contact database.
- Adhere to and comply with the Quality Manual and procedures.

This is a fantastic opportunity to take on a key role for a business that is looking to improve its processes to enable continued growth and expansion.


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