National Account Manager

About You

We're seeking a commercially minded National Account Manager with a strong background in food manufacturing and a proven track record of working with foodservice customers. You'll be responsible for managing and growing key accounts across the sector, from restaurants to premium coffee shop chains, helping them deliver exceptional customer experiences through tailored product solutions.

This role is ideal for someone with a solid understanding of the foodservice sector and a proven ability to successfully develop customer accounts in fast-paced, quality-driven environments. You'll bring a hands-on, customer-focused approach and a clear insight into what drives success in foodservice partnerships.

Working closely with our Technical, Quality, and NPD teams, you'll help shape innovative product offerings that meet the evolving needs of foodservice customers. Your ability to turn market trends and customer feedback into actionable insights will be key to driving growth and reinforcing our reputation for quality, reliability, and service.

About Us

Four Anjels are a fast-growing bakery business in the food service and premium retail sector. We supply a range of the highest quality artisan sweet bakery treats. Our small, dynamic team works together collaboratively with a drive for results and a shared passion for quality.

Four Anjels has recently joined the Olidor Group, a growing portfolio of companies within the food industry. The Olidor Group also includes Brusco Food Group, an industry expert in ingredients supply, Karimix, a specialist worldwide inspired sauce producer, and The Original Baker, a producer of premium artisan baked goods.

What You'll Be Doing

• Develop and execute a sales plan aligned with business goals.
• Build and maintain strong relationships with key customers and stakeholders through various channels.
• Identify and convert inbound enquiries into new accounts and profitable sales opportunities.
• Drive growth through up selling, cross selling and tailored customer strategies.
• Identify new prospects through industry research and event participation.
• Ensure timely response to inbound enquiries and quote follow-ups.
• Analyse customer and sales data to inform decision making and opportunity development.
• Negotiate and close contracts that align with revenue and margin targets.
• Determine margins for quotations and propose product price reviews.
• Monitor customer satisfaction and manage customer issues effectively.
• Liaise with internal teams to build knowledge and support innovation.
• Prepare and deliver impactful presentations to prospective clients.
• Participate in sales meetings and share customer insights, markets trends and opportunities.

What You'll Bring

• Proven experience in account management within food manufacturing.
• Demonstrated success in developing and growing accounts across the foodservice sector.
• Skilled in developing tailored product solutions and driving sales through upselling and strategic account development.
• Ability to build strong and effective relationships quickly at all levels.
• Excellent listening, verbal, and written communication skills.
• Strong commitment to delivering exceptional customer service.
• High level of accuracy, attention to detail and organisation.
• Ability to thrive in a fast-paced environment, managing multiple deadlines effectively.
• Analytical mindset with the ability to assess and interpret data.
• Strong numeracy and literacy skills.
• Proficiency in Microsoft Office.
• Collaborative and flexible approach.
• Growth mindset, enjoying change and thriving on variety.
• Judgement about when to use initiative and when to consult.
• Motivated to contribute to sustainable and profitable business growth.

Why You'll Love Working Here

• Growing company with career development opportunities
• Newly built office and factory
• Workplace pension
• 28 days holiday including bank holidays
• Employee assistance programme
• Weekly free onsite yoga session
• Wellbeing hub
• Casual dress
• Free parking

How We Work Together

Salary: Up to £55,000 per annum (depending on experience and skills)

Working Arrangements: This is a hybrid position, Monday to Friday 9am – 5pm.

You will be expected to be on site 2 times per week, with the remaining days spent working from home or attending customer visits as required.

Job Types: Full-time, Permanent

Pay: Up to £55,000.00 per year

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Work from home

Ability to commute/relocate:

• Bishops Cleeve GL52: reliably commute or plan to relocate before starting work (required)

Experience:

• Account management: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Bishops Cleeve GL52

Reference ID: AM