Care Home Administrator

_**Great Opportunities for personal and professional development**_

Job Title**:Care Home Office Administrator**

Location**:Willenhall, West Midlands**

**Salary**: Starting from **£12.00- £12.50 p/hr (DoE) + Excellent Benefits**

Contract**:Permanent**

Hours**:Part-time /Full Time/ Job Share**

Shifts**:Days**

A **fantastic new opportunity **has arisen for a motivated and passionate **Care Home Administrator **to join our nursing home team in Willenhall. This purpose built nursing home offers a warm and friendly atmosphere for both the residents and the staff. The dedicated team of staff provide high quality residential and nursing care to the elderly and residents with dementia. The home is ideally located and is close to public transport links.

This is an excellent opportunity to work for a leading healthcare provider in one of their fantastic nursing homes.

**JOB TITLE **:Care Home Administrator

**RESPONSIBLE TO** Home Manager

**JOB PURPOSE**
- To be responsible for the administration & Receptionist duties of the Care Home.

**ESSENTIAL SKILLS**
**- **Good numerical and word processing skills
- Friendly, confident, well-presented and customer-focused
- Ability to work on own initiative
- Excellent communication and organisational skills
- Professional telephone manners
- An appreciation of need for confidentiality
- Smart Appearance
- Satisfactory DBS/ Police Check and check against the POVA List (where applicable)

**DESIRED SKILLS**
- Good working knowledge of Care Home principles
- Interest in working with caring environment
- Previous experience of accounting computer packages
- Accounts/Book-keeping experience and cash handling.
- General office and IT skills
- Hold or work towards NVQ in Computer Studies or Administration or equivalent qualifications.

**KEY RESPONSIBILITIES**

**ADMINISTRATION & RECEPTION**

To work as a team member with the Home Manager so as to facilitate the efficient running of the Home.
- Provide administrative / secretarial support to the Home Manager e.g. typing, filing, and dealing with correspondence etc, within given timescales.
- Responsible for the ordering of the following supplies: uniforms, stationery and Housekeeping, Continence Products within the home.
- Maintain accurate and complete financial records of the Care Home in line with Company policies and procedures, using computer and manual systems.
- Process receipts of monies against Clients’ accounts. Maintain records.
- Prepare and submit relevant Client financial information to the Sales Ledger to ensure that invoices to Clients, Local Authorities or person so responsible are produced accurately and promptly. Follow up settlement of same using manual records and computer software.
- Liaise with and assist Credit Control to resolve any outstanding issues.
- Answer and resolve (where possible) telephone queries and record messages where appropriate.
- Maintain regular liaison with Social Services with a view to informing them of vacancies.
- Provide administrative support to the Home Manager in areas such as recruitment, keeping up to date records of staff and residents financial records.
- Preparing news letters on a monthly basis.
- Operate office equipment such as fax, photocopier and computer as required.
- Arrange the accurate calculation of gross wages on a weekly basis using computer and manual systems. Maintain Staff attendance records.
- Ensure that the Home’s pay role is transmitted to head office monthly to ensure staff payment.
- Arrange and calculate monthly stock takes and costs.
- To undertake training as required.

**HEALTH & SAFETY**
- Employees are responsible for being aware of the responsibilities placed upon them under the Health & Safety Act (1974) and to ensure that agreed safety procedures are carried out to maintain a safe environment for employees, residents and visitors.
- Report immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Client, colleague, self or another.
- Understand and ensure the implementation of the Care Centre’s Health and Safety policy, and Emergency and Fire procedures.
- Report to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard.
- Promote safe working practice in the Care Centre.

**TRAINING**
- To participate in staff meetings and training activities as required.
- To ensure Training & Development folders are used and updated following training.
- To participate in NVQ training of staff.
- To maintain and improve your own professional knowledge and competence.

**POLICY & PROCEDURE**
- To adhere to all policies and procedures as laid down by Absolute Care Homes.
- To contribute to the development of the Policies and Procedures.

**CONFIDENTIALITY**
- All information concerning residents and staff must be treated as strictly confidential at all times.

**EQUAL OPPORTUNITIES**

It is the aim of Absolute Healthcare to ensu