Administration Assistant

2 days ago


Gateshead, United Kingdom Aptus Utilities Full time

**What you will be doing**

Providing administrative and programming support to the operations department.

**Key Responsibilities**
- Create documentation to be issued to site, including work instructions
- Liaise with technical departments (gas, water and electric) and assist, where necessary
- Communicate with Aptus personnel and customers to ensure delivery of schemes
- Complete and issue whereabouts documents to relevant departments and external customers
- Chase paperwork from clients and asset owners
- Ensure systems are kept up to date
- Complete and submit paperwork to relevant personnel
- Create and modify documents using Microsoft Office
- Create and maintain weekly/monthly reports
- Maintain hard copy and electronic filing system
- Upload documentation to Aptus operational staff to enable them to work safely and correctly
- Create road opening notice permits for works within the highway and public areas
- Complete opening and closing permits
- Programme works for Multi Utility Teams as per customer requests

**What we ask from you**
- Experienced administrative background
- A strong communicator across all internal and external stakeholders
- Positive approach to customer and clients
- A proactive approach to solving problems and seeking information is required
- Good experience and working knowledge of using Microsoft programs including Excel, Word and Outlook
- Committed to high quality customer service with a positive approach to all stakeholders
- Dedicated to providing high quality administrative support and project coordination
- A team player with the ability to work under pressure
- Evidence of interest in, and commitment to, the success of the Aptus Utilities Limited
- Understanding of and commitment to the company values
- Ability to multi-task, prioritise and plan to meet tight deadlines to achieve required targets is essential
- High level of accuracy and attention to detail

**What we can offer in return**:

- Benefits include cashback plans including eye-care, dental & prescriptions, to name just a few.. please click on our benefits brochure to view further details
- Gym, fitness and retail discounts
- Donate a Day - we will gift you an extra day off each year to do something for charity or within the community
- Mentoring and ongoing guidance, not only to settle you into your role, but throughout your career with Aptus
- We promote physical and mental health and provide additional support to our employees via our Employer Assistance Program all year round

**This is a full-time position working within an office environment**

**Location - **Unit 16a, Follingsby Park, Gateshead, Tyne and Wear, NE10 8YG

**Whats next?**

If you are shortlisted for this role, you will be contacted by a member of our People Team or Manager, who will usually arrange a short telephone interview before arranging a face-to-face interview.

**Benefits**:

- Company events
- Employee discount
- Health & wellbeing programme
- Life insurance
- On-site parking
- Store discount

Schedule:

- Monday to Friday

Work Location: In person



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