Patient Liaison
4 days ago
**Job description**
An exciting opportunity to join our boutique clinics in Deansgate Square, Manchester and Knutsford Cheshire. You will be required to work between both clinics. We are looking for a dynamic, organised individual to assist with our patient care. You should be have experience in delivering excellent customer service ideally in the beauty or medical sector. The clinic provides an extensive range of wellness and aesthetic treatments.The clinic is led by a consultant plastic surgeon. We will also offer private GP services to the local area.
**Experience and Qualifications**
- Excellent communication skills
- Experience in computer skills, social media
- Previous experience within healthcare, medical clinic, aesthetics or beauty spa
- Friendly and passionate about customer service and client care
- Team player
**Duties of the Role**
- Delivering a safe, effective and caring experience to our patients
- Managing reception and ensuring an excellent patient journey
- Dealing with patient enquiries and booking appointments
- Monitoring patient leads and ensuring conversions
- Assisting in clinic administration
- Chaperoning surgeon during consultations
- Assistance in clinic marketing and social media
- Ensuring compliance with regulatory requirements
**Salary**: From £12.50 per hour
Expected hours: 37.5 per week
**Benefits**:
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Application question(s):
- Previous experience in healthcare, medical or aesthetic clinic?
**Experience**:
- clinic: 1 year (preferred)
Work Location: In person
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