Marketing Apprentice

4 days ago

Leeds, United Kingdom Jet2.com and Jet2holidays Full time

Fixed Term
- 40 Hours

**Salary**
- Excellent

**Country**
- U.K

**What you will be doing...**

**Marketing Apprentice - Customer Experience**, based at Holiday House, Leeds City Centre.

**What will you do in the role?**
Support the development and coordination of implementing marketing plans and projects, including the logistics of supply and delivery of printed material across our Holidays and Flights businesses
- Optimise the branded customer experience across multiple touchpoints, as well as work on projects that brand our industry-leading Leisure Travel journey.
- Work closely with other Marketing functions including Creative Services, E-Commerce and Content
- Work closely with our In-Flight Retail & Cabin Services Teams to help optimise inflight engagement and drive sales through pre-travel and onboard marketing initiatives
- Support work across our Customer Insight projects including research, surveys and our mystery shop programme

**What are the key skills/experience you’ll already have?**
- You will have robust numerical and data analysis skills
- You will be an effective and enthusiastic communicator
- You will have good IT skills, including Excel, Word and PowerPoint and have a strong attention to detail
- You will have a passion for excellent customer service

**What can we offer you?**

We have been recognised as one of the
- **Top 50 Best Places to Work in the UK **on
- **Glassdoor** and offer our valued colleagues a range of benefits including:
- Hybrid working - we’re in the office on Tuesdays and Wednesdays
- Competitive salary, with annual pay review
- Contributory pension scheme
- 34 days holiday entitlement per annum (including Bank Holidays)
- 3 x salary life assurance
- Generous Discretionary Profit Share Scheme
- Cycle to Work Scheme
- Access to Mental Health First Aiders
- Many retail discounts on - travel and leisure, health, and wellbeing, eating out, shopping and lifestyle

This is a **hybrid role** working 2 days a week in the office, with the ability and scope to work flexibly from home for the remaining time. Your apprenticeship will last approximately 18 months. Upon completion, you will be expected to progress to the role of Customer Experience Marketing Specialist.

We offer an **excellent remuneration package **with **fantastic opportunities for progression **in a growing business.

This is a great opportunity to be part of an exciting, forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.

**Division**

**Careers With Us**
- Commercial Teams

**Careers Dept**
- Marketing

**Careers Team**
- CRM, Customer Data, Research & Analysis

**Business Area**
- Head Office and Support Functions

**Team**
- Marketing

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