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Inbound Sales Advisor

2 weeks ago

South East London, United Kingdom EcoScent Full time

**Job Title**: Inbound Sales & Operations Administrator

**Location**: Greenwich HQ, London (Office-Based)

**Salary**: £22,000-£27,000

**Job Type**: Full-Time

**About Us**:
We are a leading scent marketing company, providing premium fragrance solutions to businesses across the UK and beyond. Our clients include hotels, offices, retail spaces, leisure facilities, interior designers, architects, and B2C customers. As a reputable and sustainable company, we offer long-term stability and opportunities for career growth.

**Key Responsibilities**:

- **Sales Support**: Deliver administrative support to the Sales Director and the wider business development sales team, facilitating efficient workflows and contributing to overall sales objectives.
- **Customer Service**: Provide exceptional service by offering product recommendations and tailored solutions to meet client needs.
- **Order Processing**: Efficiently process orders, coordinating with logistics to ensure timely delivery.
- **CRM Management**: Maintain accurate customer and sales data within our CRM system.
- **Operational Support**: Provide comprehensive assistance in operations and order fulfilment to ensure seamless business processes.
- **Collaboration**: Work closely with the Sales Director and other departments, including the wider sales team, marketing, and warehouse teams, to ensure alignment and smooth operations that support overall business goals.

**Our Values**:

- **Community Obsessed**: Deliver world-class service with enthusiasm and charm.
- **Open**: Own mistakes, learn from them, and provide and receive feedback positively.
- **Give A Damn**: Continuously strive for improvement and take pride in your work.
- **Proactive & Initiative**: Challenge the status quo, find solutions, and persevere.

**What We Offer**:

- Additional leave, including wellness days.
- Regular company events and socials.
- Company pension scheme.
- Employee product discounts.
- Gym membership.

**Schedule**:

- Monday to Friday, office-based at our Greenwich HQ.

**How to Apply**:
Join us in creating unforgettable scented experiences for businesses across the UK and beyond

Additional pay:

- Performance bonus

**Benefits**:

- Additional leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London South East, Greater London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Operations management: 3 years (required)
- Inbound Sales: 3 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: Inbound Sales & Operations