Client Services Administrator

2 weeks ago


Mayfair, United Kingdom Morgan Spencer Full time

Client Service Administrator
**£28,000 per annum**
**Must be available immediate**
**Temp role with potential to go perm**
**Hybrid working**
**Full time position**
**The Client**My client is a prestigious premium finance company based in beautiful Mayfair offices. They are seeking a Client Service Administrator to support the Customer Service Team with all their administration needs.This role will be a mix of working from home andin their offices, that are based in the City of London. This is an ongoing temporary role with an opportunity to become permanent.
**The Role**:

- General administration such as updating records and assisting with customer agreements
- Ensuring customer complaints are escalated in a timely manner
- Helping support the administration
- To give their customers the best service and upholding company values at all times
- Updating the companies core IT systems in a timely manner
- Enjoy solving customer issues and reaching a resolution

**The Person**
We are looking for a strong administrator who has good attention to detail and a varied skillset.This is a very supportive environment to work within and the team are good fun.You will be equally hardworking and personable.The below points are desirablefor this position.
- Experience or knowledge dealing with Anti-Money Laundering processes
- Used systems such as Zendesk or Freshdesk
- Customer Service experience
- A big team player
- Experience with Microsoft Office packages

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