Academy Steward

2 weeks ago

London, United Kingdom Crystal Palace FC Full time

**Job description**

Crystal Palace FC is looking for passionate, well-presented, and engaging individuals to join our Security Academy team. You’ll play a key role in ensuring the safety, safeguarding, and enjoyment of all our guests at our Academy Training Ground. Representing Crystal Palace FC on the front line, you’ll deliver outstanding service with a smile, support guests, and help create an unforgettable experience.

**Role and responsibilities**
- Commit to and attend Academy fixtures (especially in the weekend).
- Be responsible for the safe access and comfort of spectators visiting the Training Ground
- Identify and report any incident, occurrence or hazard among spectators and report to a supervisor
- Ensure that CPFC standards are upheld by being the first line of contact with guests and provide a welcoming environment to provide the best experience and visit at the Academy Training Ground.
- Maintain an immaculate personal presentation with a polished professional appearance.
- Other duties and responsibilities as required by line manager.
- Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal

Opportunities policies and procedures.

**Qualifications and Skills**
- **NVQ Level 2 in Spectator Safety**
- Friendly and happy to help all clients with patience and good manners
- Be mature and be able to handle situations calmly
- Possess excellent interpersonal skills and be polite and courteous
- Good communication skills

Experience working at a football stadium and/or similar spectator events (Desirable)

**Our commitment to Equality**

At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

**Reasonable Adjustments**

**Safeguarding**

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a basic DBS check, as necessary.

**Job Types**: Temporary, Zero hours contract

Pay: £13.15 per hour

Work Location: In person

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