Customer Retention Specialist

Job Introduction Due to an internal promotion, we are recruiting for a Customer Retention Specialist to join the team at our Land Rover Dealership in Solihull. The hours of work are Monday to Friday 8am - 4pm or 10am -6pm on a rota basis with a 30 minute lunch. As a Customer Retention Advisor you will facilitate inbound calls and service bookings as well...

Job Introduction We are recruiting for a Customer Contact Specialist based at our Audi dealership in Solihull. The hours of work are 40 hours per week between 8:00am to 6:00pm (typically either 8am to 4.30pm or 9.30am to 6pm) Monday to Friday and working a Saturday on a rota basis. Once per month. Upon completion of a training period, some remote working...

Job Introduction We are recruiting for a Customer Contact Specialist to join our Contact Centre in Solihull. The hours of work will be Monday to Friday, working 40 hours between 8:00am - 6:00pm. The successful person will be supported with on target earnings of £25,000. Role and Responsibilities Dealing with Aftersales calls, booking customers vehicles...

The aim of the Application Specialist, is to work in collaboration with other teams to manage installations and resolve system and hardware failures to enhance the customer experience. The ability to develop sales, marketing and customer service strategies whilst identifying areas to upsell products is crucial to the success of the role and business as a...

**Company Description** Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses - no matter what the future holds. Since 2000, we’ve been keeping businesses connected. At Wavenet, we don’t just provide solutions for today but for tomorrow, too. We’re always thinking...

Role: CRM SpecialistLocation: SolihullThe Lounge team is growing.We're on the lookout for a CRM Specialist to join our rapidly growing team at Lounge.As part of our CRM team, you'll be a key player in driving sophisticated customer journeys through automation, personalisation, and platform excellence. You'll focus on building high-performing automations and...

Role:CRM SpecialistLocation:SolihullThe Lounge team is growing.We're on the lookout for a CRM Specialist to join our rapidly growing team at Lounge.As part of our CRM team, you'll be a key player in driving sophisticated customer journeys through automation, personalisation, and platform excellence. You'll focus on building high-performing automations and...

**OVERVIEW**: Join us as the **Head of Customer Engagement** and take the lead in crafting bold, data-driven strategies that deepen relationships, supercharge the customer journey, and deliver truly personalised experiences at every touchpoint. We have an exciting opportunity to join our team on a **15-month Fixed-Term Contract** as maternity cover. In...

As Customer Service Manager you will be responsible for quickly and efficiently fixing issues and helping customers get what they need when they need it, including signing off relevant communications and proactively monitoring the customer experience theyreceive ensuring that the highest standards are provided. You will develop and nurture strong...

As Customer Experience Support you will be responsible for using adaptability to provide support to the wider Customer Experience team, taking care of adminstration duties, supporting with customer problems and queries, customer training and building knowledgeof the processes and procedures. Salary c£30,000 (depending on experience) plus bonus and generous...