Repairs Planner

5 days ago


Leeds, United Kingdom BDS Full time

BDS Recruitment

We are currently recruiting a Repair Planner for our Client in Leeds LS3

Full time Monday to Friday 09.00 / 17.00

Pay £12.60 per hour PAYE or £15.49 per hour via Umbrella

The main purpose of this role is to work with both customers, colleagues and managers across the business ensuring that we as a team meet and deliver our values. You will have a genuine passion to work with people, helping to build respect, trust and understanding.

**Your main responsibilities will include**:

- Call handling in accordance with scripts for general enquiry calls and maintenance/repair enquiries.
- Comply with all communicated policies, procedures, and codes of practice, manuals, and initiatives.
- Complete in-house training to be competent to deal with calls and enquiries.
- Remain confidential while processing sensitive information relating to tenants, clients and other customers maintained confidentially.
- Raising Repairs on our in-house system

**Ideally you will**:

- Have experience of working in a customer facing role
- Confidence in written communication
- Good administrative skills
- Have a flexible and innovative approach.

This role will be based initially full time in LS3 before the possibility of moving to a hybrid approach once full trained.

**Salary**: £12.60-£15.49 per hour

Expected hours: 37.5 per week

Schedule:

- Day shift

Work Location: In person



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