Administrator

1 day ago


Leeds, United Kingdom Fortem People Full time

Our established client is looking to appoint an Administrator to join their established business.

As an Administrator, you will be a point of contact for clients and advisors and provide a high-quality service.

You will provide accurate and extensive administrative support to the CEO and wider e-learning function.

This is a fully remote role, however you may be required to attend meetings in Leeds (approx once every month).

**Induction and initial training will be office-based in Leeds.**

**Main Duties**
- **Administration Support **_
- To be a point of contact with our clients and advisors.
- Using Microsoft Word, Excel, PowerPoint, Survey Monkey and Salesforce.
- To book meetings for clients.
- To service and minute meetings as required.
- To ensure administrative practices are of a high quality.
- To provide high quality service provision to clients and advisors.
- To be responsible for keeping records and electronic filing accurate and up to date.
- To proofread, edit and update documents as required.
- To set up meetings for the CEO, help coordinate events and assist with administration.
- Supporting the team with other functions of the business.
- Any other ad hoc duties as they arise.
- **E-learning Support **_
- Setting up SCORM realms, uploading courses and sending links to new clients.
- Creating learner progress reports for clients.
- Resolving course issues for clients and acting as the point of contact for E-learning clients.
- Analysing course feedback and feeding back to the management team.
- Selecting course feedback to be used for promotional purposes.
- Supporting the CEO in creating or amending E-learning courses when necessary.
- Supporting the sales team with E-learning enquiries.

**Key Requirements**
- Proactive work ethic
- Strong IT skills, including the ability to learn new systems quickly
- Highly organised
- Versatile and adaptable
- High attention to detail
- Previous administration experience is essential
- A confident and professional telephone manner
- The ability to build a rapport easily, with many different types of people

**Benefits**
- Salary £25k
- Staff wellbeing at the heart of the business
- Mon-Fri 9-5 (some flexibility depending on business needs)
- 20 days holiday plus stats

**Job Types**: Full-time, Permanent

**Salary**: From £25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Administration: 2 years (preferred)

Work Location: In person



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