Reception and Meeting Room Support

We are now looking for an organised, articulate individual to join our facilities team at our Manchester office where you will play a key role in providing reception, meeting room and office support for all business areas and functions, including senior management.

**What does the job involve?**
- Ensure reception desks are manned and operated at agreed times.
- Issuing staff, contractors and visitors passes
- Meet and greet all visitors and advise host of their arrival in a timely manner.
- Act as first point of contact for all queries in an efficient and concise manner
- Keep reception tidy and clear.
- Maintain a log of all post and deliveries and ensure that all postal procedures are carried out efficiently.
- Manage Guest and staff parking.
- Ensure that any building or equipment maintenance defects are reported immediately through the correct channels.
- To manage meeting room availability and deliver a seamless meeting room experience to all internal and external users
- To complete regular housekeeping checks throughout the building liaising closely with the catering, IT, engineering, and property management teams and provide the service support required.
- To set and re-set the events area and meeting rooms in a timely fashion.
- To be the first point of contact for all room issues, providing a timely response and coordination of remedial work
- To assist with the replenishment of beverages and food
- To assist, as required, at special functions, some of which may occur outside normal working hours.

**Competence, Knowledge and Skills**:

- Excellent communication skills, both written and verbal
- Competent IT skills including Word, Excel, and Outlook
- Excellent planning and organisational skills
- Demonstrate a friendly and approachable manner
- To be able to converse confidently and articulately with colleagues, clients, and professional connections on all levels.
- Ability to work to deadlines and under pressure, at times unsupervised
- Be flexible and cooperative with a can-do attitude towards what is a varied job role
- Be diligent and with attention to detail
- Be able to work well under pressure and multi-task
- Have the ability to use own initiative and problem-solving skills

This role is 37.5 hours per week, Monday to Friday in a rotational shift pattern covering opening times 07:45 till 18:00.

**About us**:
AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

**In return for your hard work you will receive**:

- Starting salary of up to £26,000 per annum
- Generous holiday allowance of 25 days, increasing up to 31 days with service, plus bank holidays
- Contributory pension scheme
- On-site gym and personal trainer led classes
- Paid volunteering opportunities
- Free social events and more

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.