Student Engagement and Support Officer

2 weeks ago

Chester, United Kingdom University of Chester Full time

Student Engagement and Support Officer

**FACULTY OF HEALTH, MEDICINE AND SOCIETY**

**STUDENT ENGAGEMENT AND SUPPORT OFFICER**

**£25,433 - £27,344 PER ANNUM**

**BASED AT EXTON PARK, CHESTER**

**FULL TIME**

**PERMANENT**

The Faculty of Health, Medicine and Society is seeking to appoint a Student Engagement and Support Officer. The key duties and responsibilities of the role include;
- Supporting the Student Engagement and Support Senior Officer with the administration of processes, and projects to enhance the student experience within the faculty and wider University.
- Providing administrative support including data inputting, checking and collating missing data, induction activity, in-person and online student enquiries, referrals to central support services, PAT processes, attendance monitoring, Student Voice, student surveys, referrals and sign-posting to Student Services, careers and employability support, monitoring and tracking interaction with specific groups of students, and effective links with Chester Students’ Union.
- The use of Excel to sort and maintain student data on the database systems and ensure accurate management information reporting and analysis.

You will have a good standard of education with at least A Level’s or equivalent and substantial experience of working within an administrative role. You will also have a good understanding of student engagement and student experience initiatives and activities.

This demanding role requires ICT proficiency, including Microsoft Excel, good communication skills and the ability to prioritise workloads and work under pressure to meet deadlines.

This is a student-facing role that requires on-site working.

**Department/Division**

HMS Faculty Office Admin

**Location**
Exton Park

**Salary**

£25,733 to £27,644 per annum

**Post Type**

Full Time

**Contract Type**:
Permanent

**Closing Date**

23.59 hours BST on Tuesday 29 July 2025

**Reference**

0305-25

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