Client Relationship Manager

17 hours ago


Haydock, United Kingdom People Solutions Group Limited Full time

What's in it for me?

Our client are more than just another logistics company shifting boxes. They are a Healthcare dedicated solutions provider that store and deliver lifesaving and life sustaining services. Our people are the most important resource we have, this is your opportunityto be one of those people.
We are looking for 4 Client Relationship Manager's to join our client on a Temporary, Ongoing Contract
£21,752 + £1200 bonus (£300 quarterly bonus, linked to KPI)
The working hours are 37.5 hours a week, with start and finish times between 07:00 - 18:00 (07:00 - 15:00 / 10:00 -18:00) working 5 out of 7 days with weekends on a 4 week rotation (weekends are work from home)

**Day to Day Duties**

The day to day duties of a Client Relationship Manager with our client will be:
Monitoring all orders to the point of delivery reporting all required information to the Clients as required.
Taking full ownership of queries from start to finish you will investigate and resolve Customer Service queries, such as Late deliveries, Damaged deliveries, Temperature excursions, Delivery ETA’s & Shortages etc.
Fully accountable for updating the Client on query updates and ensuring that the Client is aware of the investigation status and its progress.
Liaise with the Warehouse & Transport teams to investigate the root cause of any service failures, identifying preventative and correct actions.

**Essential Skills**

To make a successful Client Relationship Manager you will need:
Previous Customer Service experience ideally in a B2B Customer Service team
Competent in the use of Microsoft packages with strong typing skills
Excellent organisational skills with the ability to prioritize workload
Strong accuracy and data entry skills
Able to carry out investigations to identify root cause analysis of any service failures

**Desirable Experience**

It would be beneficial if as a Client Relationship Manager you:
Good communication skills both verbally and in writing
A professional and courteous telephone manner
Passionate about good Customer Service

**What training is provided?**

**Contact**

Phone:



  • Haydock, United Kingdom Linaker Full time

    For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linaker’s heritage lies in our ability to design and regulate unique spaces that truly work.Linaker was founded upon three core values: trust, reliability and care. We are not...


  • Haydock, United Kingdom Linaker Full time

    For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linaker’s heritage lies in our ability to design and regulate unique spaces that truly work.Linaker was founded upon three core values: trust, reliability and care. We are not...

  • Depot Manager

    1 week ago


    Haydock, St. Helens, United Kingdom NEOS Engineering Recruitment Full time £55,000 - £70,000 per year

    Depot Manager – Brand New Site Launch (Haydock)Salary: £55,000 – £70,000 + Bonus + Company BenefitsLocation: HaydockNEOS Engineering are proud to be recruiting on behalf of our client for aDepot Managerto lead the launch and ongoing operations of abrand-new depotin Haydock. This is an exceptional opportunity for a proven leader to take full ownership...


  • Haydock, United Kingdom Lloyds British Group Ltd Full time

    Join Our Team as a Trading Team Manager at Speedy Services – Covering Our Northern Locations Are you a natural leader with a passion for coaching, motivating, and developing a team? Speedy Services, the UK’s leading hire provider, is looking for a Trading Team Manager to join our dynamic team, covering our Northern region. This role will require regular...

  • Sales Manager

    2 weeks ago


    Haydock, St. Helens, United Kingdom Handepay Full time £34,000 - £100,000 per year

    Sales Manager, specialising in eCommerce payments£38,800-£100,000+ per yearBased out of our Head Office in Haydock, MerseysideAre you an experienced and driven sales professional ready to take your career to new heights? Do you thrive on exceeding targets and being rewarded for success?If you're passionate about helping UK businesses grow online and...

  • Project Manager

    1 week ago


    Haydock, United Kingdom Ipsum Full time

    What's in it for you 24 annual leave plus bank holidays with the option to buy more Group Personal Pension Plan Career development & progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP and Mental health support & counselling services Cycle to Work scheme Discount club - supermarkets, phone bills, gyms & more Life...

  • Account Manager

    6 days ago


    Haydock, United Kingdom i4 Jobs Full time

    Description Are you a dynamic and self-driven sales professional searching for a career with the opportunity to progress? Serve Talent are working with a successful manufacturing business to recruit an Account Manager for their facility based in Haydock. Working closely with the Customer Service and Sales departments, you will be tasked with managing...

  • Team Manager

    6 days ago


    Haydock, United Kingdom Lloyds British Group Ltd Full time

    Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services—everything for every job! An exciting opportunity has arisen for a Team Manager to coach, motivate and develop your team to enable them to deliver an exceptional service to both internal and external customers. You will...

  • Project Manager

    2 weeks ago


    Haydock, St. Helens, United Kingdom Ipsum Full time £55,000 - £90,000 per year

    What's in it for you…​We believe in looking after our people, and it shows.When you join Ipsum, you're not just taking a job — you're starting a careerwith real support behind it.​24 annual leave plusbank holidays with the option to buy moreGroup Personal PensionPlanCareer development& progression with the opportunity to earn professional...

  • Sales Manager

    1 week ago


    Haydock, United Kingdom Handepay Full time

    Sales Manager, specialising in eCommerce payments £38,800‑£100,000+ per year Based out of our Head Office in Haydock, Merseyside Are you an experienced and driven sales professional ready to take your career to new heights? Do you thrive on exceeding targets and being rewarded for success? If you're passionate about helping UK businesses grow online and...