Adminstration Assistant

2 days ago

Harrow, United Kingdom CITIGUARD SECURITY Full time

**Job Summary**

**Key Duties**:

- Answering incoming calls including dealing with customers regarding product, pricing and delivery lead-times.
- Processing online orders
- Raising order paperwork including invoices
- Liaising with suppliers
- Dealing with customer complaints
- Order checking
- Chasing invoices
- Raising Purchase Orders
- Booking Engineers to Jobs
- General admin & customer service duties

**Must have experience in a customer service/help desk role;**
- Experience of communicating both verbally and electronically with end users/customers directly
- Experience working in a customer service/admin function; previous facilities/security industry experience would be advantageous
- Ability to work within a fast-paced environment
- Confident and strong communication skills, both written and verbal
- Good time management and prioritisation skills with an eye for detail
- Ability to work within a team, as well as own initiative
- Aptitude to influence and progress chase internal departments
- IT skills to include a solid knowledge and competence in use of Microsoft packages, specifically Excel
- Able to report data in a timely, accurate manner
- Strong organisational skills and the ability to multitask

**Job Types**: Part-time, Permanent

Pay: £11.50 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Language**:

- English (preferred)

Work Location: In person

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