Gp Receptionist/administrator

2 days ago

Swansea, United Kingdom Estuary Group Practice Full time

Estuary Group Practice is a busy, friendly practice with over 19,000 registered patients based over our three sites at Gowerton, Gorseinon and Penclawdd. We are looking for additional enthusiastic people to join our team in providing excellent patient care and support to our clinical teams.

The positions are part time and the shift pattern is:

- 7:45am - 1:15pm Monday - Friday

The starting salary is £9.93 per hour. After satisfactory completion of the probationary period this increases to £10.87 The annual leave entitlement for the post is 22 days plus paid bank holidays. This increases to 25 days after 5 years’ service and 30 days after 10 years.

The Practice offers membership of the NHS Pension Scheme.

**Please note that the Practice does not allow members of staff to be patients.**
- Disclosure and Barring Services Check:_

**Gowerton Medical Centre, Mill Street, Gowerton, Swansea, SA4 3ED**

**Penclawdd Health Centre, Beach Road, Penclawdd, Swansea, SA4 3YN**

**Penybryn Surgery, Alexandra Road, Gorseinon, Swansea, SA4 4NU**

Smoking is not permitted on any part of the practice premises, entrances or grounds at any time, by any person, regardless of their status or business with the practice.

**PRINICIPAL DUTIES**

Reception

Receiving patients and booking appointments at the Reception Desk.

Monitoring the waiting room and guiding patients to rooms.

Dealing with queries from patients asking for repeat prescriptions.

Sorting prescriptions into alphabetical order ready for collection by patients.

Administration

Making appointments by telephone, handling requests for home visits and taking messages.

Dealing with queries from patients asking for repeat or acute prescriptions.

Processing patients’ change of address and have knowledge of the Practice area.

Retrieve and file medical records ensuring strict alphabetical order is adhered to.

Other Tasks

When last to leave at the end of the day, ensure that the building is secured, alarm activated and that all electrical equipment is switched off.

Use of Equipment

Reception staff should be able to use general office equipment such as photocopier, fax and franking machine.

Induction and Training

Staff are initially employed for a 6 month probationary period, during which time induction and training would take place.

Work Remotely
- No

**Job Types**: Part-time, Permanent
Part-time hours: 27.5 per week

**Salary**: From £9.93 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday

COVID-19 considerations:
Face masks must be worn in the surgery buildings.

**Experience**:

- Administrative Assistants & Receptionists: 1 year (preferred)

Work Location: One location

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