Learning and Development Officer

6 days ago


Coventry, United Kingdom Zachary Daniels Full time

**Zachary Daniels are currently recruiting for a L&D Officer.**
With a salary circa £28k package we are looking for a L&D professional that is passionate about delivering an exceptional a L&D strategy with pace and urgency.

Central to our Client's success is their investment in staff, training & development and retention, all at the heart of the staffing vision required to support the business. This is a growing business with an ongoing need to attract the very best talentand they are currently looking to appoint a L&D Advisor to join the talented and highly regarded team.

**The Role**

Working closely with the Senior Leadership team you will own the L&D function with a consultative approach to support the senior leadership team's goal.

**Responsibilities**
- Create and implement a proactive training strategy.
- Responsible for Onboarding, individual and group training development programmes.
- Maximise the apprenticeships programme
- Truly champion the e learning system
- Deliver best-in-class practice and embody market-leading customer service across the organisation.
- Enhance company values and award-winning service delivery through effective people management.
- Lead the L&D function supporting Senior Management Team and Talent/HR in all aspects of performance.
- Provide additional career management learning to build a pipeline of talent for promotion and clear paths for skills development to move between roles.
- Coach and mentor middle management with an emphasis on maturing manager to subordinate interactions and behavioural change management.
- Build evaluation process to measure success of programmes, ROI, and continuous improvement of your team.
- Develop online tools and content creation for and customer engagement and training on specific features.

**Experience**
- Must be customer-obsessed, resilient, and passionate about going on a journey to create a world-class support function within the UK.
- Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment.
- Proven problem-solving skills, project management, attention to detail, and exceptional organisational skills.
- Ability to build trust, coach, and obtain buy-in at all levels of the organisation.
- Establish learning needs from dissecting company and departmental strategies and goals. Design and deliver programmes after stakeholder consultation.
- Partner closely with HR functions to ensure all aspects of people and organisation are aligned and moving towards common goals.
- Experience designing and delivering programmes through multiple delivery methods; e-learning, action learning, workshops, blended, coaching and mentoring.
- Humble, self-motivated, and ability to work with mínimal supervision.
- Substantial experience in L&D with a company preferably in retail and or hospitality and leisure.
- Highly motivated self-starter with strong analytical skills and results-oriented.
- Expertise in designing leadership

Our client is ideally looking for individuals who enjoy working as part of a close team, are passionate about what they do and who strive to make a difference

BBBH23258


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