Regulatory Compliance Lead

**Regulatory Compliance Lead**

**Hybrid role (2-3 days per week at home) alongside working in Angel Court, London, EC2R 7HJ**

**Some UK travel, which shall be expensed**

**Permanent **, full time, 37.5 hours per week**

**Salary from £48,000 dependent on experience**

**We make health happen.**

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

**How you’ll help us make health happen**:
This strategic and operational role centres on upholding the standards established by the CQC, Healthcare Improvement Scotland (HIS), and Healthcare Inspectorate Wales (HIW). You shall play a critical role in navigating the complex healthcare regulatory landscape, ensuring that Bupa Health Clinics not only meet but exceed compliance benchmarks, ultimately delivering superior healthcare services across all facilities.

You will effectively manage and coordinate all regulatory changes initiated by associated regulatory and governing bodies and accrediting organisations. Additionally, you will provide robust support for quality initiatives across the organisation, encompassing regulatory activities, incident and risk management, as well as deputising for the Head of Governance, Quality and Risk as required.

You shall have 3 direct reports - Governance Manager Third Party, Documentation Control and Compliance Manager and Clinical Audit and Data Manager.

**What you’ll do**:

- Maintain an up-to-date log of all registered managers at our Bupa Health Clinics and registered regulated activities for provider registrations. Update the CQC, HIS & HIW provider portals with up-to-date statements of purpose when changes occur.
- Coordinate and manage accreditation processes for Bupa Health Clinics.
- Act as the primary point of contact for new/existing regulatory changes and manage any necessary processes resulting from these changes.
- Support the implementation of a robust clinical audit plan, overseeing the collection, review, and audit of quality measures within the designated areas of responsibility.
- Develop and implement a strategic approach to ensuring continuous compliance and ensure operational practices across all clinics align with relevant regulatory standards, proactively identifying and mitigating risks.
- Assist the Head of Governance, Quality and Risk in achieving Bupa Health Clinics' governance, quality, and risk objectives and oversee relevant recommendations and action plans arising from internal and external inspections and monitoring visits.
- Lead and facilitate internal and external audits, ensuring preparedness and support for all involved and ensure all clinics are inspection-ready, adhering to regulatory and organisational standards.

**Key Skills / Qualifications needed for this role**:

- Professional registration - NMC, HCPC or GMC.
- Extensive knowledge of CQC/HIS and HIW and other regulatory bodies.
- Excellent analytical, presentation and communication skills, influencing and negotiations and being able to demonstrate customer led thinking.
- Experience of leading and implementing audits, knowledge of regulatory compliance across the UK, using quality improvement projects and incident and risk management systems.
- It would be desirable to have formal root cause analysis training alongside experience in compliance auditing, stakeholder management and/or quality improvement projects.

**Benefits**

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts

**Why Bupa?**

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:
Full time
Job Area:
Legal, Risk & Audi