Customer Service Adviser

2 days ago


Sutton, United Kingdom Search Consultancy Full time

Customer Service Advisor -Sutton - £19,942.02 - Perm Role
**Plus £ 1,000 bonus after passing probation **
We are recruiting for a client based in Sutton who are looking for outstanding Customer service advisors.
These are permanent, office based Customer Service Advisor roles and some of the duties required will be:

- Dealing with a large amount of inbound calls
- Handling general order queries and creating orders & Updating the system
- Making outbound calls to process orders
- Making some outbound calls as you will be dealing with the customer service inbox
This role is Monday - Friday with the requirement to work a short shift on a Saturday every 3 months.
Working hours range from 8am - 8pm worked on a shift basis
Occasional Saturdays 9am - 1pm
Skills Required
- Previous experience of working in high-volume customer experience environment.
- Previous telephone experience desirable
- Computer literate with a working knowledge of MS Word, Excel, PowerPoint, and Outlook.



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