HR Administrator

**About us**

Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution - for dealers to build trust, transparency and long-lasting relationships.

CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to **provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment.**

The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. Recognised recently within the Top 25 Best Mid Sized Companies to work for within the UK, we pride ourselves on being a great place to work.

**About the role**

We are looking for an HR Administrator to join the HR Team at CitNOW Group. As part of a fast-paced team, The HR Administrator will play a key role in managing a range of administrative tasks, including onboarding new hires, HRIS reporting and overseeing process administration across all functions of the department.

This role is based at our offices in Wokingham, however we appreciate the importance of a positive work life balance and offer a hybrid home and office working model.

**Key responsibilities include**:
**Onboarding**
- Preparing employment contracts and employment offer documentation
- Ensuring all new starter paperwork is sent and completed in advance of their start date
- Onboarding new starters with company benefit providers as required
- Completing incoming and outgoing employee reference requests

**General HR Administration**
- Managing employee personnel records in our HRIS system, responding to all HRIS queries and resolving issues within a timely manner
- Monitoring the HR inbox and fielding queries as required
- Collating HRIS and general HR process documents to ensure continuous improvement and compliant audit trail
- Updating our organisational chart (Slack Atlas) with new starters and hierarchy changes in a timely manner
- Managing the employee variation process end to end
- Managing the leaver process end to end
- Supporting the wider HR Team as required with adhoc project work

**Academy Support**
- Supporting the onboarding of new starters by administering the set-up of CitNOW Group DNA induction sessions, distributing invites and liaising with hosts and attendees
- Supporting the set-up of internal training sessions such as the Associate DNA induction, Tetra Mapping, “LeaditNOW” and other internal learning programmes

**Reporting**
- Adhoc HRIS reporting as requested

**We are looking for**:

- 2+ years of experience in a HR Administrator role in a fast-paced environment
- Experience with Cascade is desirable
- CIPD qualified would be advantageous but not essential
- Skilled in organising tasks and establishing priorities to meet deadlines with a high attention to detail
- Technical proficiency with Outlook, MS Office, including Word, Excel and PowerPoint

In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing.

We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us.

The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone’s individuality is valued.

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Employee discount
- Enhanced maternity leave
- Flexitime
- Free flu jabs
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Private dental insurance
- Private medical insurance
- Referral programme
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Wokingham RG41 2AD - 21 mi: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Wokingham RG41 2AD - 21 mi

Reference ID: HR Administrator