Assistant Head Coach

6 days ago

Oxford Street, United Kingdom NIKE Full time

**Assistant Store Manager (Service & People)** - **NIKE OXFORD CIRCUS** Do you know, what we are missing to create the best retail team on the globe? Someone like **YOU** In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead“ and a Sales Associates is called "Athlete". Join the NIKE, Inc. team As an **Assistant Head Coach**you are**: - Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers. - Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing). - Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity. - Overseeing various departments such as Commercial, Athlete and/or Consumer Experience. - Supporting Head Coach in implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services). - Providing reports about store activities, local marketplace and consumer insights. - Ensuring that the store complies with all NIKE standards and guidelines. - Cooperating with your business partners across stores and HQ. **What you get**: - Attractive salary that evolves with the market and experience. - Opportunity on receiving monthly bonus payments. - Attractive online and in-store employee discounts. - Attractive Benefits Package, Pension & Share scheme. - Exciting development and career opportunities. - Regular training on leadership, sales and products. - A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I). - Staff dress to represent NIKE and foster our team spirit. - Access to sports activities. - Opportunities to participate in unique NIKE moments. **What you bring**: - A passion for NIKE and/or love of sport. - Some experience in retail and/or leadership positions. - Very good command of English language (written and spoken). - Experience and competency in serving exceptional consumer service. - Ability to coach and develop a strong team. - Strong focus on communication. - Flexibility to work in shifts and on weekends. **Qualifications**: - Extensive retail experience including experience in management. - Enthusiasm and passion about sports and / or sports fashion. - Availability to work evenings and weekends

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