Senior IT Support Engineer Regional

2 days ago


Maidstone, United Kingdom Commercial Services HR Full time

**Senior IT Support Engineer Role Responsibility** Commercial Services Group are recruiting for a Senior IT Support Engineer on behalf of our sister company, Cantium Business Solutions. The role entails receiving and handling requests for a wide range of support from Cantium Business Solutions customersfollowing agreed procedures. Responds to requests for support by providing information to enable incident resolution and promptly allocates unresolved calls as appropriate. Maintains records and advises relevant persons of actions taken. Supports project activity.

Provides advanced technical support to End Users, assists with mentoring and training of less experienced team members. Leads on End User initiatives within own skill set. Deputises for the team leader.

**What we can offer you**:

- Minimum of 33 days holiday (inc. bank holidays)
- Generous contributory pension scheme.
- People focused culture with great communication and development opportunities.
- A wide range of workplace wellbeing services.
- Electric Car Scheme.
- Employee shopping discount scheme.

We value different skillsets and recognise that career paths are fluid. Whether you aim to manage your own team of people or really hone your specialist skills and become an expert in your area, the opportunity to follow your career goals is available atCantium.

We recognise that work isn't just somewhere you go for a set number of hours. Work is something we do. “Cantium Working” is our vision of the behaviours and attitudes inherent in ‘agile’ working. As a business we are committed to providing a flexible approachto when, where and how our staff work. Cantium working enables you to work in the way which best balances personal and work life - helping you achieve a great work life balance.


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