Mi Team Lead

2 days ago

London, United Kingdom Hiscox Full time

Job Type:
Permanent

Build a brilliant future with Hiscox

About the team/division

The role sits within the London Market MI team which is part of the broader Data Services function. The MI team vision is to empower business decisions through meaningful insight.

The Role

What you’ll be doing in the role
- Leading, mentoring and developing a team of Insights Analysts, supporting the team in its next stage of evolution
- Responsible for managing the delivery of a centralised model for how MI is requested and consumed, including allocating tasks and managing workload distribution
- Developing, implementing and maintaining MI reporting strategies aligned with business goals
- Overseeing the creation of dashboards, reports and performance metrics - performing technical assistance and peer reviews where required
- Working closely with business teams to ensure the team is operating as functionally as possible to design & build a suite of relevant, value add reports, ensuring MI is built to support LM strategic objectives
- Work with senior stakeholders to ensure MI is answering the key questions to drive business performance
- Identifying opportunities to improve ways of working and drive efficiencies within MI reporting frameworks
- Build great relationships with MI customers within the business
- Technical expert within the team
- Support the other Insights Analyst with queries and fostering a team sharing environment
- Using own initiative to determine higher priority items for the team
- Shifting the team from reactive to proactive insights
- Comfortable using different reporting tools such as (Tableau, SQL, Snowflake) and knowing when best to deploy each.
- Excellent leadership, coaching and team management skills
- Strong Tableau/PowerBI knowledge to support the team with technical queries
- Comfortable managing numerous senior stakeholders
- Comfortable continuously reprioritising and pushing back where appropriate
- High attention to detail, hitting deadlines and an appreciation of business priorities
- Able to articulate complex analysis to non-technical audience
- Ability to develop rapport, adapt style and be flexible in order to build relationships
- Help fosters a strong team culture

Our must haves
- Strong leadership skills and experience managing teams
- Good analytical skills with strong attention to detail
- Prior experience managing a team of Tableau and PowerBI SMEs/Analysts
- Knowledge of insurance/insurance background
- Experience with Tableau and SQL
- Advanced Microsoft skills, primarily Excel and PowerPoint
- Proficient with technical language (e.g. R/SQL/VBA/Python)
- Excellent written and verbal communication skills
- Experience managing and prioritising workloads and meeting deadlines

Nice to have
- Knowledge of London Market insurance specifically
- Experience working with data platforms (Databricks, Snowflake etc.)
- Working towards obtaining ACII or equivalent

Diversity, Inclusion and Hybrid working

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We have also learned that working life doesn’t always have to be in the office and support hybrid ways of working to encourage a healthy work life balance.

We see it as the best of both worlds: structure and sociability on one hand, and independence and flexibility on the other.

LI-CM1
- Work with amazing people and be part of a unique culture_

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