Staff Bank Administration Assistant

6 days ago

Saltaire, United Kingdom Bradford District Care NHS Foundation Trust Full time

**Job responsibilities**: Data inputtingClinical administration within clinical record systems (e.g. appointment booking, record keeping, waiting list maintenance, adding referrals)Undertake planned and unplanned work activities as assignedGeneral office duties (e.g. letter typing, photocopying, filing, ordering, support with office stock control, scanning, post)Booking interpreters or booking transport.Using workflow management system to prioritise and complete assigned workloads.Book rooms across the Trust as requested through the booking system.Using Microsoft Office software as part of daily role.Using Trusts Intranet to support with role.Providing telephony service to Trust wide services and ensuring the calls are routed to the relevant service and department.Dealing with telephone and personal enquiries from members of the public and healthcare professionals, and provide non-clinical information and advice to patients and relatives within the boundaries of the role.Undertaking reception and front of house duties at designated sites.Using current e-technologies to improve efficient ways of communication.Arranging appointments, interpreters and booking of transport as and when requested by members of the clinical teams.Work flexibly to meet the needs of the services working hours to ensure the service is appropriately covered and supported.Participate in administration meetings and contribute to the building of effective team working.Share information, skills and experiences with colleagues.Listen and be open to views of others.Actively work to develop and maintain positive relationships.Work on own initiative referring problems to administrators, team supervisors or administration manager.Proactively participate in identifying problems, solutions & improvements.Prepare and participate in regular supervision.Ensuring attention to detail when inputting in to clinical and non-clinical systems.Complete all mandatory and service specific training to comply with all Trust policies, procedures and protocols.Pay due regard to materials and equipment.Carry out duties with due regard to the Trusts Equal Opportunity Policy.Seek advice and support from your line manager whenever necessary.Undertaking additional duties in line with role banding and level of competence and act as an ambassador for administration services displaying exemplary role model behaviours.Completion of own timesheet recording and expenses in line with policy.Monitoring and management of local stocks and stationary.

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