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Care Coordinator

2 weeks ago


St Helens, United Kingdom Master Quality Health Care Services Ltd Full time

v The Care Coordinator will work 40 hours a week with on call cover as required. Note; the higher end of the salary bracket includes on call allowance.

v The role involves liaising with clients and other professionals, and occasionally participating in the out-of-hours on call service. This job requires the job holder to be a car driver to cover emergencies.

v The job holder has to work at least one weekend (both Saturday 7 Sunday) a month as on call cover in the office.

v We expect the job holder to have a good understanding of the Domiciliary Care sector and suitable coordinator experience, with skills in rostering, IT, administration and customer service.

v The successful applicant will be an excellent communicator and a methodical worker able to ensure tasks are fully completed in a pressurised environment.

v Applicants must be flexible to work weekends and will also involve occasional on call duties.

**DUTIES AND RESPONSIBILITIES**
- To be responsible to the Registered Manager and the General Manager for the day to day service provision to the Clients by producing detailed work schedules for the Care Workers and providing both written and verbal instructions/guidance to them.
- To be conversant with the Care Standards Act 2008 for Domiciliary Care Regulations
- (National Minimum Standards) and legislation governing the service and other regulations concerning the provision of both domiciliary care and residential care services.
- To be aware of the Quality Assurance Policies of the Company in the provision of a quality service to clients.
- To represent the Company in a professional manner at all times, on the telephone, face to face or in written communication.
- To maintain confidentiality at all times and carry out the Company’s Confidentiality Policy.
- To carry out the monitoring of the service in the field to ensure that it meets the quality targets of the Company, contractual requirements of the commissioners and to keep the Registered Manager informed of the outcomes and issues that are identified.
- To report to the General Manager and Registered Manager any issues regarding the legislative requirements concerning the services provided and the staff providing them.
- To visit Clients and to make reviews of the written Care Plans, examine the written records of medication administration, finance and daily log notes kept by Staff as required by the Registered Manager.
- To report to the Registered Manager any financial issues that have an impact on the overall budget.
- To assist the Registered Manager with the recruitment, induction, training and supervision of Staff.
- At the direction of the Registered Manager - to carry out spot checks and Supervision reviews of the Staff’s performance.
- To assist the General Manager and the Registered Manager in holding team meetings for Care Workers.
- To produce reports as required by the General Manager and Registered Manager.
- To maintain accurate records.
- At the direction of the Registered Manager - to carry out risk assessments under the Health and Safety requirements.
- To keep the Registered Manager informed of the outcomes and issues that are identified concerning Health and Safety issues.

**Salary**: £17,287.83-£26,828.92 per year

Schedule:

- 12 hour shift

Ability to commute/relocate:

- St Helens, WA10 1QU: reliably commute or plan to relocate before starting work (required)

**Experience**:

- providing care: 1 year (preferred)

Reference ID: MQ1