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Customer Service Apprentice

2 weeks ago

Derby, United Kingdom Xuper IT Ltd Full time

**Customer Service Apprentice**

**Derby, DE21**

**About Xuper**:
At Xuper we provide an extensive range of products, services and solutions selling global support, hardware, software, audio visual/video conferencing hardware solutions including video conferencing systems and associated professional services.

Xuper's head office is based in Derby where most of our staff work. The Derby office is responsible for project management, delivery, and quality control. Outside of the UK we have several virtual offices, but India and the US have a strong team of people who help to sell and deliver our services.

**Person Specification**:
**About the Role**:

- Sales Administration - Assisting with administration of Post Sales Activity
- Liaising with the Sales team to ensure that orders won are invoiced correctly and in a timely manner
- Liaising with the Finance team regarding invoices and purchase orders
- Processing charges for work that has been undertaken both in the UK and globally
- Raising purchase orders for organisations that have carried out work on our behalf
- Creating pre-invoice worksheets for customer accounts
- Working with customer to support their queries
- Creating support contracts

**Package & Benefits**

We offer a competitive package but most importantly we offer the opportunity to grow with a vibrant and dynamic company who are expanding rapidly both nationally and internationally.

**Job Types**: Full-time, Permanent, Apprenticeship

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Derby: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person