Technical Administrator
2 weeks ago
**Technical Administrator** **Location**:Hillington, Glasgow, G52 4PR **Salary**:£22,000 pa **Contract**:Full time & Permanent **Hours**:Monday to Friday - 8am to 5pm (40 hours) **About Us** IQA Group is a leading provider of utility contracting services to Distribution Network Operators, the private sector and the public sector across the UK. Established in 2002, IQA now employs over 250 people across our four sites - Glasgow, Wales, Newcastleand Liverpool. Our parent company Elecnor, have 60 years of continuous growth and a presence in more than 50 countries, Elecnor has become one of the most outstanding Spanish business groups and a benchmark in the infrastructure, renewable energy and technology sectors. This is an exciting time to join IQA, at a period of growth and diversification. Due to our plans for expansion, growth, and diversification, we are currently looking to recruit an Administrator for our Hillington office. **About the Role**: We are currently looking to recruit a Technical Administrator to provide administration and customer service support to business units within Internal Mains and LV Jointing. This role will involve working closely with one of our main clients, Scottish PowerEnergy Networks. The role is full time, permanent and is Monday to Friday (8am to 5pm). **Key responsibilities are as follows (but not limited to)**: - Make outbound calls to customers to arrange programme dates for electrical works - Receiving inbound calls from customers with queries - Dairy planner management for several operational employees - Monitor daily defect sheet report and book in repairs where required - Raising and completing purchase orders using Microsoft NAV for operatives and suppliers - Invoice processing for suppliers and subcontractors - Populate job details on billing registers - Populate and send operative’s weekly whereabouts to clients - Mail merging and corresponding - Any other duties as identified and required to meet the needs of the business **Requirements**: - Professional telephone manner - Ability to communicate clearly, concisely, and persuasively, both verbally and in writing - Experience of using Microsoft Office Suite - Word, Excel and NAV - Experience of processing Purchase Orders and Invoices - Strong Interpersonal skills and ability to build relationships quickly - Ability to work well under pressure and meet deadlines - Ability to work on own initiative and to act as an effective team member - Must have previous experience of undertaking a similar administrative role - Experience within the Utilities industry is desirable. **Salary/Benefits**: - Competitive salary - Opportunities to progress career - 22 days annual holiday, plus 8 stats If you feel you have the necessary skills and experience to be successful in this role click on "APPLY" today, forwarding an up-to-date copy of your CV for consideration in the first instance. **No agencies please.
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