Receptionist

**Vacancy Reference No**: 307
**Role**: Receptionist, Cheltenham
**Pay**: £9.90 per hour
**Hours**: 19.5 - 21.5 hours per week (must be able work a full day on Friday)

**This isn’t just a receptionist role.**

**This is a CCP receptionist role.**

In the morning you could be welcoming the trustees to the monthly board meeting, in the afternoon you could be supporting our community pantry project and making a difference to the lives of people accessing our services.

This is an exciting time as we are looking to expand and renovate our head office building to improve the environment for our workforce and those we support.

We are an independent charity and our vision is of a caring, supportive and inclusive society.

Our purpose is to prevent the causes and reduce the effects of homelessness, family breakdown and exclusion.

You will be joining a team of our engine room staff (People, Engagement and Quality Team) whilst supporting our frontline service in this essential receptionist role.

**Could this be you?**

Being part of a reception team covering Monday-Friday 9am -5pm your focus will be to:

- Oversee Head Office reception, ensuring a tidy, presentable and welcoming environment.
- Meet and greet visitors and people accessing CCP services.
- Co-ordinate Meeting Room diaries and ensuring Meeting Rooms are prepared for use.
- Support CCP Pantry Service by receiving and processing food donations, managing the flow of Pantry visitors through reception, signposting to external agencies if required.
- Process incoming and outgoing post.
- Answer and transfer incoming telephone calls.
- Ensure Health & Safety requirements are adhered to, including managing Visitors Book, Fire Alarm Tests, programme security fobs, allocation of keys.
- Maintain confidentiality and security on and behind the reception desk.
- Support with administration duties as required from services in the building.

**Why join CCP?**

**_
As one of only 2% of UK employers to have achieved the coveted Investors in People Gold (6th Generation) accreditation, we offer our people:_**
- **
Enhanced annual leave entitlement**, starting at a full-time equivalent of 25 days per year + bank holidays, rising by a day per year for each year of service (capped at 30 days per year)
- **
Enhanced sickness pay**:

- **
Enhanced pension contribution**:

- **
Automatic and non-contributory enrolment into our Life Insurance policy**, equivalent to 3 times your annual salary paid to a beneficiary of your choice in the event of you passing away whilst employed by CCP
- Optional subscription to our **healthcare scheme** meaning you are reimbursed for out-of-pocket medical expenses (e.g. optical care, dental care, prescriptions) or a **Perkbox membership**, giving you access to a range of perks and benefits, (including a free coffee per week from Café Nero, discounts on your supermarket shop and gym membership, discounted restaurant, pubs and other lifestyle purchases and a birthday gift box of your choice and more)
- **
Recruit a Friend bonus**
- Access to a designated **Workplace Welfare Manager**, offering in-house support and overseeing our Health and Wellbeing Strategy.
- **
- Regular social events with great people
- Access to, or representation from, the Health and Wellbeing Steering Group and Diversity Inclusion and Action Group. Or become a Volunteering or Good News Story Champion. Influence the way we work; have a voice, be heard, make an impact.
- Certain benefits are for eligible and permanent staff members_

**We Believe in Safer Recruitment**:
**#WeAreCCP**

Please download the job description for more details.