Commercial Assistant

7 days ago


Marsh Barton Trading Estate, United Kingdom The Guinness Partnership Full time

**About Us**

Guinness Property provide repairs and maintenance services to The Guinness Partnership. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure that our customers’ homes are safe and maintained to high standard.

**About the role**

**What we’re looking for**

We’re a customer-focused organisation so we know that how we do things is just as important as what we do. You’ll have great attention to detail and the ability to maintain accurate data records.

Please see the Role Profile attached below for a full overview of the role.

**Skills / Experience
Essential**:

- Proven experience in providing excellent customer service.
- Proven ability to work methodically, follow agreed procedures and accurately record data and information.
- Experience of working with IT systems to produce analysis, reports, and statistics.
- Experience in reviewing contractor performance and escalating issues.
- Good attention to detail and the ability to prioritise and manage a varied workload to meet agreed timescales.
- Good oral and written communications.
- Good knowledge of Microsoft Office.
- Able to demonstrate good analytical skills
- Demonstrate the Guinness Behaviours.

Understanding of social housing context would be advantageous also but is not essential.

**Essential Qualifications**
- GCSEs in Maths & English or equivalent qualifications, or to a level of competency.



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