Retail Supervisor

**Retail Supervisor**
- Nibbelicious - Ice Cream Parlour & Coffee Shop including Texaco Muff_
- Location: Texaco Fuel Station - Muff, Co.Donegal_

FULL TIME - 30 - 44 hours per week

Paid weekly

£11.80 stg (13.50 Euro) per hour

**The Company**

We offer the Ultimate ice Cream & Coffee experience in the North and Texaco Muff has operated successfully for over 20 years on its current site for its current owners

**The Opportunity**

Nibbelicious is a Full Time Retail Supervisor to join the Team at Nibbelicious Ice Cream Parlour Muff Co Donegal at Texaco Fuel Station

The job that we are offering, will allow you to kick-start your career in the Ice Cream & Coffee industry forecourt environment that is constantly evolving, dynamic and transformational.

**All our staff are required to**
- Acknowledge, welcome and assist customers
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Collaborate and work as part of the team
- To comply with all company procedures as required
- Recommend the loyalty program to customers
- Maintain thorough records and accounts of all operations on till
- Professional, positive and results focused

**SUPERVISORS SPECIFIC RESPONSIBILITIES**

**GOAL FOCUSED**
- To ensure the opening and closing of the store in line with industry practice
- Be responsible for cash / credit card / sales reconciliation for daily sales
- To assist in the recruitment, training and development of high quality personnel for the ice cream and forecourt areas
- Maintain training records and ensure refresher training is provided to personnel in the area as appropriate
- Rostering and general management of personnel to ensure adequate cover within budgetary provisions
- Ensure retail team is motivated
- Ensure retail team comply with requirements of the area in terms of all legal requirements etc.
- Retail supervisors will be required to be able to clean ice cream, coffee machines etc training will be provided

**QUALITY FOCUS**
- Ensure effective & compliant HACCP control systems are in place
- Ensure area operates within relevant legislation in terms of HACCP
- Ensure you are up to date on all aspects HACCP and food hygiene requirements and communicate same to store management and personnel
- Ensure food safety policy is updated and complied with appropriately
- Ensure employees comply with good food hygiene practices
- Ensure regular cleaning of all food prep areas and equipment
- Ensure relevant protective clothing is provided and worn
- Ensure critical control points are identified and monitored
- Ensure systems in place for temperature checking and food hygiene
- Ensure corrective action put in place for critical control points
- Ensure the appropriate waste management records are maintained

**EFFECTIVE STOCK CONTROL**
- Ensure effective stock control systems are in place ensuring stock is rotated accordingly and out of date stock is discarded appropriately
- Ensure wastage in the food area are maintained at a minimum level through effect management of the stock
- Ensure effective food management and waste systems are implemented, managed and updated appropriately
- Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through wastage, damages)
- Use Stationmaster fuel management system to ensure necessary fuel levels are maintained by ordering fuel as accessed

**ADDITIONAL RESPONSIBILITIES**

To undertake other additional duties as may be assigned by the store manager or company directors

**CONTROLS**
- Ensure overheads are controlled and minimised where appropriate and implementing budgets as directed
- Ensure margins are maintained appropriately and profitability of the area is maximised
- Meet targets as agreed including the achievement of the required profit margin for the area

**Qualifications / Experience**
- Bubbly personality
- Substantional experience as Team Leader or Retail Supervisor or similar role in Retail
Catering or Leisure is essential to be considered for this role
- Ability to provide excellent customer service.
- 5 GCSE or more or qualification by experience
- Good communications skills both orally and written.
- Cash handling and operating back office retail systems (including excel and word) experience preferable
- Experience working with the public in the leisure or retail industry
- Experience with catering environment preferable

Closing Date: 18/01/23

Best Wishes,

Team Nibbelicious

**Salary**: £11.80 per hour

**Benefits**:

- On-site parking

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekend availability

Work Location: One location