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HR & Workforce Administrator
2 weeks ago
Lancaster Medical Practice is a large, at-scale, GP provider delivering General Medical Services to around 65,000 patients in Lancaster and surrounding villages.
Formed in April 2017 from our successful, legacy practices, Lancaster Medical Practice has continued to evolve to become the strong, high performing Practice it is today, receiving a rating of ‘Outstanding’ by the Care Quality Commission in August 2018.
We deliver our services from eight locations throughout the city of Lancaster and its surrounding area and are continuing to develop ourselves to improve what we do for our patients, staff and the local community.
We are a progressive, modern organisation with patient-centred General Practice at our core.
When joining #teamlmp you are joining an organisation with a wide variety of clinical and non-clinical roles but who all work together to provide the best care we can to our patients.
What we offer:
Competitive Salary
25 days holiday plus bank holidays rising to 30 days holiday plus bank holidays for Senior Positions
NHS Pension
Company Sick Pay Scheme
Cycle to work Scheme
Christmas Club Savings Scheme
Access to NHS discount schemes
Why work for us:
Excellent training and development opportunities
Great internal development opportunities
Opportunity to work in an organisation with care and compassion at its heart
Job security
Social events throughout the year
**Job Summary**:
The post holder will provide administrative support to the HR & Workforce Team to ensure a robust delivery of service.
**Key Duties/Responsibilities**
- Provide full administrative HR support, including the production of letters and documents and updating and maintaining a variety of databases
- Support with the on-boarding of new team members, including the production of offer packs and obtaining references
- Log and produce all relevant documents in relation to starters, leavers and change to terms and conditions
- Be familiar with the HR Policies and procedures and be able to provide guidance on where information can be found
- Maintain the electronic employee filing system by ensuring that all documents are scanned and filed promptly and correctly
- Man the absence line on a rota basis. The absence line is open from 7am - 6pm Monday - Friday
- Support the team in maintaining the log of all sickness and absences and ensure compliance with the absence policy at all times.
- Log probationary reviews and appraisals and ensure that they are completed and returned within the agreed timeframes and completing any follow up documentation
- Process holiday requests from both Clinical and Non-clinical team members in line with the Planned Leave Policies. Ensure all grids and trackers are up to date and accurate
- Maintain and update the Bluestream Mandatory training system and run the monthly reports on outstanding Mandatory modules
- Enter appointment schedules on to the EMIS computer system, ensuring a high level of accuracy and that appointments are available in good time.
- Support with the on-boarding of trainees ensuring we receive all the correct documentation prior to their start date
- Ensure all trainees are up to date with Mandatory training and flag where this is not the case
- Work with the team to ensure that all audit requirements are met
- Support HR projects
- Support with the regular review and updating of HR & Workforce policies periodically, assist with the creation of new ones
- Escalate any issues relating to employees, where intervention may be required, to the HR & Workforce Manager
- Be tactful and confidential and demonstrate a positive professional image for the department at all times
- Any other duty required to support the effective operation of these systems.
**Essential Criteria**
- Maths & English GCSE (or equivalent) Level C or equivalent
- Experience of working in an administrative role
- Experience of dealing with confidential information
- Excellent administration and organisational skills
- An excellent standard of grammar and spelling in the English language
- A conscientious approach and commitment to working in an adaptable and flexible manner
- The ability to work effectively when busy and multi-task when required
- The ability to deal with personal information sensitively and with respect
- Ability to prioritise and organise own workload
- Time management
- Good attention to detail
- Possess a professional appearance and manner
- Have drive, enthusiasm and initiative
- Self-motivated
- Flexible approach
- Positive thinker
- Ability to challenge constructively
- Able to work under pressure
**Desirable Criteria**
- Experience of working within a Human Resources environment
- Previous experience of working in General Practice, NHS or Healthcare setting.
**Job Types**: Full-time, Part-time, Fixed term contract
Contract length: 15 months
Part-time hours: 20.5 per week
**Salary**: £18,791.00-£20,003.00 per year
**Benefits**:
- Additional leave
- Company pension
- Cycl