Administrator
10 hours ago
Company Description
Chubb Fire & Security is currently recruiting for an Administrator to join the Fire Consultancy team in Blackburn.
The main goal of this role is to provide an efficient administration service to ensure that all customer requirements are delivered in a professional and timely manner and that the department maintains an excellent reputation for customer care and achieving SLA’s.
**Job Description**:
- Proactive management of outstanding job-orders, service and call outs
- Extensive customer liaison to resolve queries, providing excellent customer service at all times
- Proof reading and production of risk assessment documentation
- Daily invoicing of fire consultancy orders
- Preparation of reports and weekly KPI information
**Qualifications**:
- Knowledge & experience of MS Office, including working on multiple screens & tabs
- Commitment to providing an excellent customer journey
- Effective and concise communicator, verbal & written
- Experience of administration support in a fast-paced environment
- Ability to organize & prioritise workload on an hourly and daily basis.
- Maintain focus under pressure with excellent attention to detail
- Customer Service qualification/experience
- Experience of working on your own initiative as well as part of a team
Additional Information
- Competitive Salary
- 25 days holidays plus bank holidays
- Company pension scheme
- Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources
- Free Parking
- Bravo Awards which recognise outstanding contributions from all employees and encourage excellence
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