Customer Service Advisor

1 day ago

Haywards Heath, United Kingdom Nuffield Health Full time

HEAD OFFICE
Customer Service Advisor

Customer Services Advisor

Haywards Heath | Full Time | Permanent | 37.5 Hours per week

Up to £22,000 per annum, depending on experience.

We are currently looking for a Customer Services Advisor to join our team on the ward in our Haywards Heath Hospital.

You’ll love your career at Nuffield Health. Our unique approach to connected healthcare brings great advantages to our members and patients. And it creates amazing opportunities for you to find professional fulfilment. Across hospitals, Fitness and Wellbeing Clubs, and specialist services including physiotherapy, we offer total, personalised health and wellbeing. What’s more, as Britain’s largest not for profit healthcare provider, we invest every penny in services and staff. So we offer more time and scope for you to make a difference.

As a Customer Services Advisor, you’ll provide vital support. Your varied responsibilities will range from handling enquiries and queries, to providing a friendly efficient reception service, which involves customer contact both face to face and on the telephone, and provides advice within remit of role, admit patients to the department and make straightforward appointment bookings and amendments.

You will also provide support and general assistance to other areas within the multidisciplinary team as necessary and ensure all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format.

You will need to be a confident and customer-focused communicator with the ability to manage, appraise and interpret the right data, and to present it in a timely and professional manner. You will have good IT and keyboard skills. Experience within an administrative or customer facing environment would be a real advantage.

Helping you feel good

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today

It starts with you.

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