Patient Advisor

2 weeks ago


Salisbury, United Kingdom Optical Express Group Full time

**Hours: Full time 40 hours - with travel to Bournemouth**

**Salary: OTE £26,000 per annum + benefits**

**Location: Salisbury**

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:

- An industry leading salary OTE £26,000 per annum plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme

It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve:

- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations
- Scanning patients eyes using state of the art equipment as part of a full health check
- Assisting patients to complete health questionnaires
- Introducing patients to their optometrist
- Scheduling treatment dates
- Discussing finance options
- Accurately maintaining patient records
- Have a passion for providing world-class customer service
- Possess strong organisational skills
- Can communicate clearly and articulately with a diverse range of people
- Are motivated and driven to succeed

If you believe you have the right skills and attributes for this role, we would love to hear from you.


  • Patient Advisor

    7 days ago


    Salisbury, United Kingdom Optical Express Group Full time

    **Hours: Full time or Part time available** **Salary: £24,000 per annum** **Location: Salisbury** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support...

  • Patient Advisor

    1 week ago


    Salisbury, United Kingdom Optical Express Group Full time

    **Hours: Part time - 3/4 days per week** **Salary**: £24,000 pro rata **Location: Salisbury** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support...

  • Patient Advisor

    21 hours ago


    Salisbury, United Kingdom Optical Express Group Full time

    **Hours: Full time** **Salary: OTE £26,000 per annum + benefits** **Location: Salisbury** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each...

  • Patient Advisor

    20 hours ago


    Salisbury, United Kingdom Optical Express Group Full time

    **Hours: Full time or Part time available** **Salary: Up to £27,000 per annum plus bonus** **Location: Salisbury** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for...


  • Salisbury, United Kingdom Salisbury Medical Practice Full time

    The Patient Contact Advisor will be the first point of contact for patients and visitors, whether that be over the telephone or face to face at the front desk. The Patient Contact Advisor will be responsible for providing friendly and efficient customer service to signpost patients and visitors to the appropriate service/healthcare professional whilst...


  • Salisbury, United Kingdom Salisbury Medical Practice Full time

    v Are you caring, resilient and want to help make a real difference to people’s lives?_ - v Do you have excellent communication skills and able to provide outstanding customer service in a call centre and front desk environment?_ - v Do you have the ability to efficiently handle phone calls and enquiries in a polite, professional and timely manner?_ If...


  • Salisbury, United Kingdom Salisbury Medical Practice Full time

    **Are you caring, empathetic and want to help make a real difference to people’s lives?** **Do you have excellent communication skills and able to provide outstanding customer service in a call Centre and front desk environment?** **Do you have the ability to efficiently handle phone calls and enquiries in a polite, professional and timely manner?** If...


  • Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

    To provide a high-quality specialist tobacco dependence treatment service for SFT patients, being sensitive to individuals’ needs and working in line with evidence-based guidance and local policies and procedures - To support implementation of the NHS Long Term Prevention Plan for Treating Tobacco Dependence within Secondary Care - Deliver specialist,...


  • Salisbury, United Kingdom Boots Full time

    Job Reference: 182774BR Salisbury, Silver Street Permanent Full-time | Part-time **The importance of your role.** Fantastic customer care is at the heart of everything we do, and as a Trainee Pharmacy Advisor you’ll be part of helping patients feel good. It’s everything from the clear advice and care you offer them, to the wide ranges of dispensing...

  • People Advisor

    5 days ago


    Salisbury, United Kingdom ReQuire Consultancy Full time

    A new Permanent hybrid role is now available for a CIPD qualified HR Advisor based in Salisbury. _(CIPD Level 5 or above)_ **The main purpose of the role is**:To provide a comprehensive, efficient and effective operational Human Resources service and professional HR advice to all staff groups. Develop effective and credible working relationships with the...