Junior Customer Service Representative

1 day ago


Leeds, United Kingdom GLOBELINK FALLOW LIMITED Full time

We are currently seeking a friendly and proactive **Junior Customer Service Representative** to join our team and support customer-facing campaigns.

**Key Responsibilities**:

- Engage with customers in a professional and approachable manner.
- Represent client brands and communicate key product or service information clearly.
- Assist in resolving customer questions and concerns with patience and efficiency.
- Record and update customer details accurately.
- Work collaboratively with the wider marketing and sales teams.
- Help identify customer needs and provide appropriate solutions.
- Support the setup and delivery of face-to-face promotional events and campaigns.

**What We’re Looking For**:

- Strong communication and interpersonal skills.
- A positive attitude and willingness to learn.
- Excellent problem-solving abilities and attention to detail.
- Confidence in speaking with a range of people.
- Ability to work well both independently and in a team.
- No prior experience required - full training is provided.

**What You’ll Gain**:

- Comprehensive training and hands-on experience.
- Career development and progression opportunities.
- A supportive, team-focused environment.
- Exposure to a variety of marketing campaigns and strategies.

Pay: From £30,000.00 per year

Additional pay:

- Bonus scheme
- Yearly bonus

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work authorisation:

- United Kingdom (required)

**Location**:

- Leeds LS1 (required)

Work Location: In person

Application deadline: 22/06/2025
Expected start date: 23/06/2025



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