Quality Innovation Specialist

**Job Title**:Quality Innovations Specialist **Location**:Port Sunlight / Leeds Office / Kingston / 100VE **JOB PURPOSE** Quality is a key driver of competitive advantage in the Personal Care and Beauty and Wellbeing business. **The BU Quality Innovation Specialist plays** crucial role supporting role to business partner in delivering growth via innovation. The role drives culture of consumer obsession, learning from insights and driving superior products. The role demands business strategy, prioritising design cells and cross functional collaboration ensuring products delivers the best consumer experience. This role champions product safety and superior quality, leading teams with passion and precision to uphold the highest standards. The Quality specialist will support and lead respective category Quality for products PC & BW in Europe with a Turnover of >2.5 billion Euros. The role will be responsible for deploying and lead where required Quality strategy, governance and goals that directly impacts marketplace success, our credibility with customers, consumer safety and on‐shelf quality of our products in the marketplace. This in turn impacts Unilever reputation and brand equity in ensuring quality for making brands unmissable superior. The role will partner with other innovation specialists and lead specific category role. (Oral, SCL, Deos, Hair or SC). **RESPONSIBILITIES** - Supporting governance to compliance of the products by design and delivery as part of innovation process - Partnering R&D, Brand, SC and factories to bring consumer insights for innovations, follow process to enable risk mitigation, safe product with early product quality standards - Support or Lead as responsible for Superior quality for innovation through continuously evolving with the business expectations - Works with BU quality team to make sure suppliers, CM, Manufacturing is geared up and able to develop capability inline with innovation and changes being made - Member of the Europe PC& BW Quality Team, represent BU team as required in innovation and change projects - Deliver BU quality innovation KPI, measures and delivers improvements - Collaborate with cross-functional teams, suppliers, and external stakeholders to deliver safe and superior quality FTR - Work with the innovations and operations team on consumer complaints, insights and feed back for business UBS conversations - Raises the risk in technical steercom or IB to make informed decision with business team - Stay informed about industry trends, emerging technologies, and regulatory changes to ensure the company remains compliant and competitive in the market - Support BU teams to enable them to develop and implement the Quality Management System (QMS) linked to land innovations first time right which are compliant and safe - Support in developing new capabilities as well as improvements in current/new manufacturing site to land innovations and big 5s changes - Maintain an effective Change Management system to ensure business changes are effectively landed first time right - Deploy a digital Quality transformation program - Support in the BU E2E Culture Quality Transformation Program - Be the voice of quality in cross functional team and influence to make right choices for consumers even if it means challenging the norms and developing new standards/methods across functions to land safe and superior products. **ALL ABOUT YOU** - Strong knowledge of Europe product safety, regulations and standards - Strong consumer understanding and ability to bring in insights and influence team making right choices to win competitively - Quality management expertise: Developing and implementing quality control procedures, conducting audits, and managing quality assurance programs to maintain product safety and consistency to launch new innovations and change in market - Analytical skills: Utilizing data analysis tools to monitor quality metrics, identify trends, and implement corrective actions to improve overall product quality - Communication skills: Collaborating with cross-functional teams, suppliers, and regulatory agencies to learn and develop new platforms for innovations as needed and drive the change - Problem-solving abilities: Investigating consumer complaints, and implementing change for 5s, innovations and any transformation program - Experience in virtual teamwork - Experience in developing and maintaining a robust QMS, familiar with external accreditation audit process - Track record of delivering quality performance improvement within multiple large to small manufacturing sites - Clear understanding and ability to assess and act upon product safety, quality, efficacy, and compliance risks - Understanding of global and operational business strategy and challenges - Proactive approach: Anticipating potential quality issues, implementing preventive measures, and continuously seeking opportunities for improvement. **NOTES** **About Unilever** Unilever is one