Administrator and Scheduler

1 week ago

Birmingham, United Kingdom Service Care Full time

**Service Care Solutions are currently recruiting for a Band 4 NHS Administrator & Scheduler on a ongoing temporary agency contact. This role will be based in the Birmingham area.***: **Hours** 37.5 hours per week (Monday - Friday) 9am - 5pm **Rate** £11.47 PAYE - Paid weekly via an umbrella company **Main Duties** **The duties will include**: - **To provide a full administration service to the CHC team. From initial referral, throughout the eligibility process and to support the requirements post panel administration**: - **To log referrals in order of priority according to process and create accurate patient records on the electronic system**: - **To input data on electronic system, to enable accuracy in reporting**: - **To deliver an effective and competent level of administration and/or clerical support and consistently**: - **deliver a "client-focused" service which promotes good customer service and effective working relationships.**: - ** To arrange/schedule assessments and reviews for clinical colleagues, including contacting individuals, family members/representatives and other relevant professionals, as required**: - **To rearrange assessment case management and reviews for all cancelled appointments.**: - **Ensure assessors and case managers workload is on schedule**: - **Booking patient assessment, case management and reviews and having direct contact with distressed and anxious patients and their relatives, treating them with tact and dignity always**: - **Ensure the principles and duties of safeguarding are holistically, consistently and contentiously applied**: - **Responsible for organising meetings for the department, minute taking, calendar management and planning any administrative work as required**: - **Contribute to the maintenance of service standard around quality and KPIs**: - ** Have a flexible/ adaptable approach to their work in order to meet various deadlines**: - ** To liaise with families or representatives, ensuring they are kept fully informed and up to date throughout the CHC process** **Benefit of Service Care Solutions** - ** Excellent pay rates**: - ** Exceptional referral bonuses**: - ** Approved supplier to over 400 organizations nationwide**: - ** Nationwide provider to over 40 different NHS trust & private **organisations**: - ** Subsidised training/ FREE mandatory training**: - ** Dedicated and experienced one-to-one consultant support**: - ** DBS checks provided via online services free of charge**: Full job spec on request

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